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Had windows 10 had computer crash when reboot had windows 8…

Customer Question
Had windows 10 had...

Had windows 10 had computer crash when reboot had windows 8 how do i get 10 back dont need back up as all folders are gone

Technician's Assistant: What device or product does this involve?

Mu pc

Technician's Assistant: What's the brand and model of your computer?

Lenovo c40-05 family

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Used to download norton and centrylink and crome

Technician's Assistant: Which Norton product do you have?

Norton internet security on line

Technician's Assistant: What have you tried so far with your Norton software?

Scan for virice

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Want to get windows back

Submitted: 7 months ago.Category: Computer
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1/21/2018
Tech Support Specialist: Cody, Senior Systems Administrator replied 7 months ago
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 4,085
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Tech Support Specialist: Cody, Senior Systems Administrator replied 7 months ago
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