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How can i switch back to my old format, hp not sure on the…

Customer Question
How can i switch...

How can i switch back to my old format

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Hp not sure on the model

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Just tonight. it told me to click a icon at the top right but nothing happened

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No i just want my old format back

Submitted: 7 months ago.Category: Computer
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1/20/2018
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 7 months ago
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 41,271
Experience: Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
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Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 7 months ago

Does your computer have Windows XP, Vista, or 7 or 8 or 10?

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

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Customer reply replied 7 months ago
Dont contact me your a scam
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 7 months ago

I'm sorry. Is there any problem? We have an A+ service rating at the Better Business Bureau website:
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