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I recently purchased a microscope that has a digital camera…

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I recently purchased a microscope...
I recently purchased a microscope that has a digital camera attached to it ,as an alternate viewing event. But with the instruction I cannot pull this up on my laptop. according to the instruction my computer is compatible .With my limited knowledge I cannot set up this program on my dell computer. Can you help and what are your fees. Thanks Al Cortes***@******.*** or(###) ###-####
Submitted: 4 months ago.Category: Computer
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Answered in 9 minutes by:
1/19/2018
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 4 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,547
Experience: IT Manager at Wood Group PSN
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Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Customer reply replied 4 months ago
I just received this yesterday and attempted to shoe this on my computer. Al
Customer reply replied 4 months ago
Still waiting Al
Customer reply replied 4 months ago
Still Waiting Al
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 4 months ago

Hi

Is it giving you an error message or?

Thanks

Kris

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Customer reply replied 4 months ago
Why are you asking these dumb question !!! I can not pull the screen up to show a picture on my computer. I don't think you can help me doing this type of help' If you don't have something positive my next step is going to Best buy for real answers. Al
Customer reply replied 4 months ago
I haven't got the time now. Good Bye Al
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