Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I am having problems with my microphone instead of picking…

Customer Question
Second opinion] I am...

Second opinion] I am having problems with my microphone instead of picking up my voice, the microphone is picking up the music spotify is playing which makes it difficult to skype or use Xbox multiplayer

Technician's Assistant: When did your game system stop loading games?

Its not games thats the problem its the mic and audio system for my HP Laptop

Technician's Assistant: What happens when you try to play other games or media (CD's, DVD's, etc.)?

The microphone bars pick up the music playing instead of my voice

Technician's Assistant: Anything else you want the Game Expert to know before I connect you?

I need help with my computer audio not my games

Submitted: 6 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 4 hours by:
1/18/2018
Tech Support Specialist: Pete, Computer Engineer replied 6 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,586
Experience: CISCO certified, Microsoft proficient, computing expert.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own Computer Question
Tech Support Specialist: Pete, Computer Engineer replied 6 months ago

Would you like remote assistance to troubleshoot this?

Ask Your Own Computer Question
Tech Support Specialist: Pete, Computer Engineer replied 6 months ago
I haven't heard back from you yet - please reply and let me know if you still need assistance with this.
Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Pete Your Own Question
Pete
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,586
20,586 Satisfied Customers
Experience: CISCO certified, Microsoft proficient, computing expert.

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I am having problems with my microphone instead of picking
I am having problems with my microphone instead of picking up my voice, the microphone is picking up the music spotify is playing which makes it difficult to skype or use Xbox multiplayer … read more
RussellA
RussellA
Solutions Architect
Bachelor\u0027s Degree
123 satisfied customers
I have had computers in the past that recorded music and
I have had computers in the past that recorded music and vocals clearly with no distortion, using the same mic that I'm using now. When I record just my speaking voice on my Qosmio the sound isn't bad… read more
Quiksilver07070
Quiksilver07070
Remote Technical Support
Associate Degree
68 satisfied customers
I want to know if using a microphone on the computer do you
I want to know if using a microphone on the computer do you hears sounds in real time or is it you speak and it records after you speak. I was thinking about using it to sing karoke and would like to … read more
toughguy
toughguy
Master\u0027s Degree
210 satisfied customers
I can see the person I call; I can hear the person I call;
I can see the person I call; I can hear the person I call; they can see me; they cannot hear me. I have worked with our tech support person and he cannot figure it out; each time I use your sound test… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
In Skype I have version 5.5.0.124 but when I am in a video
In Skype I have version 5.5.0.124 but when I am in a video call I see and hear very well but they can't hear me… read more
Anthony Brewster
Anthony Brewster
I.T.
High School or GED
5,352 satisfied customers
I am having issues getting my laptops built in mic to work
I am having issues getting my laptop's built in mic to work with Adobe Premiere Pro. I have a HP Pavilion DV6. I have tried to play around with the audio device preferences and have tried enabling the… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I have an Acer 8930G laptop. The laptop has been back to the
I have an Acer 8930G laptop. The laptop has been back to the manufacturer for sound distortion problem. The manufacturer replaced speaker parts. There is still sound distortion but mainly on Skype. It… read more
Eagon
Eagon
Bachelor\u0027s Degree
82 satisfied customers
my sound on dell inspiron 1545 laptop is not working properly.
my sound on dell inspiron 1545 laptop is not working properly. How can I ensure the setting is ok… read more
Joseph
Joseph
Bachelor\u0027s Degree
39 satisfied customers
i bought a new hp computer and a creative sound card as well
i bought a new hp computer and a creative sound card as well as a new logitec headset and mic to use with the sound card and now the recording devices states the mic is not plugged in yes its in corre… read more
Tim W.
Tim W.
Computer Support Specialist
Associate Degree
1,045 satisfied customers
Hi Good day. My name is Laval. I have got a laptop Acer
Hi Good day. My name is Laval. I have got a laptop Acer Aspire 5536G with Windows Vista. Since Monday, i have got the new version of Windows 7 and since then my audio recording is not working. I try t… read more
Renju
Renju
Bachelor's Degree
394 satisfied customers
I have a Sony laptop PCG-632L I am trying to use Skype to
I have a Sony laptop PCG-632L I am trying to use Skype to talk and see another party, but the microphone does not seem top pick up my voice. Where is the microphone on the laptop, and how do I get it … read more
Aaron B
Aaron B
Computer Repair Technician
High School or GED
430 satisfied customers
I just installed skype on my HP pavilion laptop with media
I just installed skype on my HP pavilion laptop with media center 05 on it. I am assuming I have a built in microphone on this but I cant get it to work when I do the microphone test on the skype test… read more
Cris
Cris
62 satisfied customers
Built in microphone on acer laptop has stopped working after
Built in microphone on acer laptop has stopped working after installing updates Canyou help please… read more
Satchi
Satchi
Bachelor\u0027s Degree
2,103 satisfied customers
When I use skype my voice is slowed down and very deep- like
When I use skype my voice is slowed down and very deep- like underwater- can you reset this or tell me how to make my voice normal?… read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,260 satisfied customers
Acer Timeline 5810T with vista home premium. built in Microphone
Acer Timeline 5810T with vista home premium. built in Microphone not working from the time i turned it on. Recording -Devices - Microphone enabled and working it says. But when i try skype it doesnt w… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Can ring out on Skype. Can hear contact. Contact cannot hear
Can ring out on Skype. Can hear contact. Contact cannot hear me. Skype test confirms no microphone out. Please help!!… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I have installed a QuickCam. The audio and video work for
I have installed a QuickCam. The audio and video work for QuickCam but the audio does not work for Skype. I have gone though the on-line check list for audio problem but the problem has not been resol… read more
Steve
Steve
Bachelor's Degree
156 satisfied customers
I have a Dell laptop and I am looking for an extenal ...
I have a Dell laptop and I am looking for an extenal microphone that will pick up my voice and the voices from my land line speakerphone. Everything I buy seems to work only when my lips are up agains… read more
PCman
PCman
Software Engineer / Program Manager
Bachelor Degree
170 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x