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I can not get internet explorer to work. I had geek squad…

Customer Question
I can not get...

I can not get internet explorer to work

Technician's Assistant: When did you last update Internet Explorer?

I had geek squad work on it about two months ago and it has never worked since

Technician's Assistant: What have you tried so far with your Internet Explorer?

Please have a tech work on it now it does not work at all

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

No that's it i need the explorer to work and if they have time just clean it. OK

Submitted: 6 months ago.Category: Computer
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Answered in 1 minute by:
1/17/2018
Tech Support Specialist: Mr.Med, Computer Enthusiast replied 6 months ago
Mr.Med
Mr.Med, Computer Enthusiast
Category: Computer
Satisfied Customers: 2,279
Experience: Networks & Security Engineer
Verified

Hi, I'm Mr.med. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Mr.Med, Computer Enthusiast replied 6 months ago

I'm sorry about the issue, When did this start and What Windows OS are you running please (7,8 or 10)?

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Customer reply replied 6 months ago
Windows 7 geek squad tried to get I e back for me a couple months ago and itbhas never worked since. I have been member for over 3 years why did I have to put down deposit
Tech Support Specialist: Mr.Med, Computer Enthusiast replied 6 months ago

What is happening when you attempt to open internet explorer ? Are you receiving any type of error message?

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Customer reply replied 6 months ago
Can you get into my laptop now so we can work on it and did you find my account
Tech Support Specialist: Mr.Med, Computer Enthusiast replied 6 months ago

Do you have firefox or google chrome installed on your computer?

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Customer reply replied 6 months ago
Why do I have to pay anything I'm a member
Tech Support Specialist: Mr.Med, Computer Enthusiast replied 6 months ago

You are using Justanswer.com, JustAnswer is not a free service. You will be required to make a payment equal to the value of your question when you submit your question

Do you want to continue please?

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