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I cannot open email attachments on Outlook. M/soft support…

I cannot open email...

I cannot open email attachments on Outlook. M/soft support said it is Adobe problem.

Technician's Assistant: When could you last open your Outlook?

2 weeks ago. Approx.

Technician's Assistant: Did you recently update your software or Operating System (OS)?

Not aware as some are done automatically.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Still on emails - I cannoy fnd my deletes, sent or junk items.

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Answered in 5 minutes by:
1/17/2018
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 41,188
Experience: Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
Verified

Hi,
I'm sorry about the issue. Is there any error or message?
Do you have Windows xp, vista, or 7, 8, 10?
Please reply at the box below. Thank you,

Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 41,188
Experience: Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
Verified
Viet - Computer Tech and 87 other Computer Specialists are ready to help you
Ask your own question now
Customer reply replied 7 months ago
Windows 10. Message says - unable to preview email.?
Customer reply replied 7 months ago
ok

Thank you. On your computer, please click on the website below in order to connect with me remotely, then I can help you directly:

https://tinyurl.com/y95ztof3
, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.
Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,

Ask Your Own Computer Question

I have resolved the issue via remote support. (Summary: pdf / foxit)

If you need help with anything else, please come back any time. Thank you very much.

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Viet - Computer Tech
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
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Satisfied Customers: 41,188
41,188 Satisfied Customers
Experience: Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.

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