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The server has rejected my logon; asks to verify user and…

The server has rejected...

The server has rejected my logon; asks to verify user and password ***** the just circles back

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

HP/windows 7

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

It just started and I fear I may have clicked on some privacy app or something-error code 78754

Technician's Assistant: Which software or app can I help with?

Mail comes on iphone but not computer

Technician's Assistant: What have you tried so far with your software?

Nothing; just keep getting msg that login rejected; I have checked it many times; one error msg said that it was blocking someone using my password ???

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Answered in 2 minutes by:
1/17/2018
Byron
Byron, Computer Support Specialist
Category: Computer
Satisfied Customers: 3,400
Experience: CCNA, A+, MCSE with over 12 years experience.
Verified

Hi. My name is***** you for your question and the opportunity to assist.

Are you using a Gmail address set up in Microsoft Outlook?

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Customer reply replied 7 months ago
I think...

Thank you. Can you tell me what version of Outlook you are using?

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Customer reply replied 7 months ago
No

If you're referring to the pop up that appeared, please keep in mind that I don't send them and I'm unable

to keep them from appearing on your screen.

Do you have a Gmail address that is getting the password *****?

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Customer reply replied 7 months ago
Windows live mail gives me error msgs ; says to log in via web browser??

Thank you. Please do this:

Close Windows Live Mail first.

Then go here: https://security.google.com

Sign in if required.

Once signed in, from the vertical menu on the left, select Signing in to Google.

Scroll down to the bottom to the page.

You will be looking for the item Allow Less Secure Apps.

If the slider is set to Off move it to the ON position.

Allow about 5 minutes for the change to propagate through the Google system

and then open Windows Live Mail.

Let me know the result please.

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Customer reply replied 7 months ago
Beautiful. Thank you.

That's great to hear.
If you would like any additional information or assistance,
please do not hesitate to let me know.
Else if you could, please take a moment
to rate the service using the stars at the top of the page, then submit,
as that is how we are credited with assisting.
It would be much appreciated.

Byron
Byron, Computer Support Specialist
Category: Computer
Satisfied Customers: 3,400
Experience: CCNA, A+, MCSE with over 12 years experience.
Verified
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Byron
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Satisfied Customers: 3,400
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