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I tried your suggested remedy but still cannot print. The…

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I tried your suggested remedy...
I tried your suggested remedy but still cannot print. The red lights are on saying paper jam, but there is no jam. It also says no ink, but again I put in two new cartridges. When I try to print the Inks just traverse back & forth. Paper will not feed I think I have a serious problem.
Submitted: 7 months ago.Category: Computer
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Answered in 36 minutes by:
1/17/2018
Tech Support Specialist: Karthik, Computer Hardware Engineer replied 7 months ago
Karthik
Karthik, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Could you please tell me what is the make and model of the printer?

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Customer reply replied 7 months ago
HP 1350psc
Customer reply replied 7 months ago
You are not to hel p me. I already paid $46 and you were of no nelp/ I am signing off!! good bye
Tech Support Specialist: Karthik, Computer Hardware Engineer replied 7 months ago

In this case please refer this video for your reference for clearing all the paper jam issue in the printer. Please click the link -----> HERE

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