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My computer crashed. I just install a new one. I need to…

Customer Question
My computer crashed. I...

My computer crashed. I just install a new one. I need to install my Avast protection security.

Technician's Assistant: Which Avast product do you have?

Not sure which one. But I've been paying the $60.00

Technician's Assistant: What have you tried so far with your Avast software?

Nothing so far with my new computer.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

No, just need to install my security protection

Submitted: 7 months ago.Category: Computer
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Answered in 35 minutes by:
1/17/2018
Tech Support Specialist: Sheri, Expert replied 7 months ago
Sheri
Sheri, Expert
Category: Computer
Satisfied Customers: 851
Experience: Owner/Consultant at Computer Rescue, Inc.
Verified

Hi JACUSTOMER-wq5urx9m,

Thanks for using JustAnswer. I am happy to assist you with this issue. Do you still have your Avast product key? Let me know so we can go to the next step.

Regards,

Sheri-Expert

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Tech Support Specialist: Sheri, Expert replied 6 months ago

Hi, I haven't heard back from you. I just wanted to follow up to see if everything is resolved and whether you still need assistance. Let me know.

Regards,

Sheri-Expert

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Tech Support Specialist: Sheri, Expert replied 6 months ago

Hi, I haven't heard back from you. I just wanted to follow up to see if everything is resolved and whether you still need assistance. Please reply and let me know.

Regards,

Sheri-Expert

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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