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My computer will not come on, how do I know if it is my cord…

Customer Question
My computer will not...

My computer will not come on, how do I know if it is my cord or something else. I cannot find a cord at best buy.

Technician's Assistant: What exactly is frozen or not starting up for you?

Not coming on at all

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Asus x553m

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

A few days, I went to buy a new cord but no onw has one to fit. I cant get it to come on to try anything else.

Submitted: 1 month ago.Category: Computer
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Answered in 2 minutes by:
1/16/2018
Tech Support Specialist: Dan, Computer Support Specialist replied 1 month ago
Dan
Dan, Computer Support Specialist
Category: Computer
Satisfied Customers: 2,261
Experience: 25 Years working with computer troubleshooting and networking. Comp TIA A-Plus Certified.
Verified

Hello and welcome to JustAnswer, I look forward to assisting you today. How old is your laptop?

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Tech Support Specialist: Dan, Computer Support Specialist replied 1 month ago

You can find a replacement power supply at this LINK.

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Dan
Dan
Dan, Computer Support Specialist
Category: Computer
Satisfied Customers: 2,261
2,261 Satisfied Customers
Experience: 25 Years working with computer troubleshooting and networking. Comp TIA A-Plus Certified.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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