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I can receive messages,, but my outgoing messages goes to my…

Customer Question
I can receive messages,...

I can receive messages,, but my outgoing messages goes to my outbox, but will not send

Technician's Assistant: Are emails stuck in your outbox or are you receiving an error message?

Yes they are stuck in my outbox, but no error message has been received

Technician's Assistant: Are there any antivirus or firewall settings that could block you from sending mail?

Not that I can find

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No, but I did have a problem today when google requested a password, which has not happened before

Submitted: 4 months ago.Category: Computer
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Answered in 5 minutes by:
1/10/2018
Tech Support Specialist: Jason Jones, Computer Expert replied 4 months ago
Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 18,708
Experience: Over 10 years of professional experience.
Verified

Hello,
I look forward to helping you today.

I must ask a question or two before we begin. Thank you in advance for taking the time to answer.

Which program do you use to access your email (Outlook, Mac Mail, Entourage, Internet Explorer, Firefox, etc)?

Thank you,
Jason

P.S. If you do not know the answers to any of my questions or are confused about something, please let me know by replying on this page.

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