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Last win10 update caused HDMI for2nd monitor to stop

Customer Question
Last win10 update caused...

Last win10 update caused HDMI for2nd monitor to stop working

Technician's Assistant: What's the brand and model of your computer?

Dell inspiron 15 5000 series

Technician's Assistant: What have you tried so far with your Inspiron? Have you installed any updates recently?

I tried Driver Easy, I been using this laptop in2 different locations with various monitors available with a HDMI converter and it has worked fine since August 2017, new Win10 update stopped working

Submitted: 6 months ago.Category: Computer
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Answered in 14 minutes by:
1/10/2018
Tech Support Specialist: Cody, Senior Systems Administrator replied 6 months ago
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 3,889
Experience: Systems Administrator
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Hello. My name is ***** ***** I will be assisting you today.

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Tech Support Specialist: Cody, Senior Systems Administrator replied 6 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

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