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I currently have a dell desktop computer, wireless, and

Customer Question
mouse with keyboard and mouse...
I currently have a dell desktop computer, wireless, and mouse with keyboard and mouse. i did not care for the mouse that came with the computer so I ordered a logtech mouse from Amazon .com. Dropped my dell mouse and it quit scrolling. Grabbed my logtech M325 wireless mouse which worked perfectly until I started typing it did not type words antwhere. Went back to my dell would not scroll but typed great. You can see my problem. Would appreciate ant help.
Submitted: 6 months ago.Category: Computer
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1/9/2018
Tech Support Specialist: technicalcat, Consultant replied 6 months ago
technicalcat
technicalcat, Consultant
Category: Computer
Satisfied Customers: 2,584
Experience: 20 years experience. B.S. Computer Science
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Hello , and thank you for using this service. I will help you now.

Are you using a wireless keyboard that came with the Dell? If so, does it also have a USB receiver that plugs into one of your USB ports?

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Customer reply replied 6 months ago
no
Customer reply replied 6 months ago
no I can trouble shoot myself , hop[efully. only paid 20.00dollars for the mouse and do not want to spend more.
Tech Support Specialist: technicalcat, Consultant replied 6 months ago

What's the model of this Dell computer?

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Customer reply replied 6 months ago
It is a dell insipron 24-3455
Customer reply replied 6 months ago
Never received an answer to my problem, You got the money and I have nothing except you say the case is closed. Like hell send me the money back to paypal.
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 6 months ago
Moses C
Moses C, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 944
Experience: Resolution Specialist at Wipro Bpo Services
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Hi, Welcome to JustAnswer support, thank you for utilizing our service.
I will be assisting you with the query and question you have with us.

You have a wireless logitech mouse which is currently not working or its the keyboard which is a usb or wireless?

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Customer reply replied 6 months ago
no
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 6 months ago

Let me know if you need assistance i am ready help.

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