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WHY COMMERCIALS. IT'S A DELL. IT MAY BE BECAUSE I JUST

Customer Question
I'M WONDERING WHY I'M...

I'M WONDERING WHY I'M GETTING COMMERCIALS.

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

IT'S A DELL.

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

IT MAY BE BECAUSE I JUST RENEWED MY ACCOUNT TOBDAY

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

DID MY RENEWAL REGISTER?

Submitted: 6 months ago.Category: Computer
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Answered in 10 minutes by:
1/9/2018
Tech Support Specialist: RussellA, Information Systems Manager replied 6 months ago
RussellA
RussellA, Information Systems Manager
Category: Computer
Satisfied Customers: 275
Experience: 20 Years of Experience, 14 Years in Corporate America, 2010 Engineering Excellence Award.
Verified

You might have some Malware on your computer. You might need to Download something like MalwareBytes and install it, and run it. Would you like me to connect and clean it up for you?

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RussellA
RussellA, Information Systems Manager
Category: Computer
Satisfied Customers: 275
275 Satisfied Customers
Experience: 20 Years of Experience, 14 Years in Corporate America, 2010 Engineering Excellence Award.

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