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I can not get microsoft interent only google chrome but want…

Customer Question
I can not get...

I can not get microsoft interent only google chrome but want to use microsoft interent. i am a member of geek squad

Technician's Assistant: What device are you trying to connect?

My dell computer

Technician's Assistant: What Microsoft product do you have?

Ten

Technician's Assistant: What have you tried so far with your Microsoft product?

My computer tells me that i can connect to internet explorer

Technician's Assistant: When did you last update Internet Explorer?

Don't know what you mean by update so i haven't done it

Technician's Assistant: The Software Technician will be able to walk you through that. Anything else you want the Software Expert to know before I connect you?

I lose you for a minute or two before you came back on

Submitted: 6 months ago.Category: Computer
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Answered in 6 minutes by:
1/9/2018
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 6 months ago
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,968
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

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Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 6 months ago

What error are you getting trying to open internet explorer?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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