Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I can't recover my email yahoo account. Phone and my

Customer Question
I can't recover my...

I can't recover my email yahoo account

Technician's Assistant: How do you usually access Yahoo? On a phone or tablet, or through a web browser?

Phone and my computer

Technician's Assistant: What troubleshooting have you tried?

Secure question and tex.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I change my phone number, and forgot the secure question

Submitted: 6 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 3 hours by:
1/8/2018
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 6 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

Ask Your Own Computer Question
Customer reply replied 6 months ago
Over a year.
Customer reply replied 6 months ago
you charge me $42 from my account
Do hope you can help me fix my problem.
Customer reply replied 6 months ago
What’s going on?
Customer reply replied 6 months ago
Can you help fix this problem
Customer reply replied 6 months ago
are you going to answer my question?
Tech Support Specialist: Robert M., Consultant replied 6 months ago
Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 9,433
Experience: 30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
Verified

I can try to help you. But after a year it may be difficult

would you be happy with just having a new yahoo account ?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Robert M. Your Own Question
Robert M.
Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 9,433
9,433 Satisfied Customers
Experience: 30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.

Robert M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I forgot my password for my yahoo email account foor. Both.
I forgot my password ***** my yahoo email account foor***@******.*** … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
983 satisfied customers
It has been some time since I logged into my Yahoo account
It has been some time since I logged into my Yahoo account (*****@******.***) and I forgot my password. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
I am about ready to throw it out the window. I changed my
I changed my Yahoo password ***** mail. It will not recognize it. I have b een trying for 3 hours to change to the password. … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
983 satisfied customers
Forgotpasswordneedtoresetnewpasswordorretrieveit. Appleipad.
Forgotpasswordneedtoresetnewpasswordorretrieveit JA: What's the brand and model of your computer? And the Operating System (OS)? Customer: Appleipad JA: How long has this been going on with your compu… read more
Eric Ewing
Eric Ewing
University IT Manager
182 satisfied customers
I really need my Yahoo password...I have lost and for forgot
I really need my Yahoo password...I have lost and for forgot it. … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
983 satisfied customers
I can't get in my yahoo account an I don't have my old phone
I can't get in my yahoo account an I don't have my old phone number anymore an I need to get into my account … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
Cannot access oldyahoo mail account because phone was lost
cannot access oldyahoo mail account because phone was lost and it was recovery number, no other options available to reset my password … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
983 satisfied customers
I forgot my password for yahoo mail.. I don't have the phone
I forgot my password ***** yahoo mail.. I don't have the phone number on the account anymore … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I can't get into Yahoo mail forgot my password and do not
I can't get into Yahoo mail forgot my password and do not have text on cell phone I have not visited my Yahoo mail for a few years … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
983 satisfied customers
I cant get into my yahoo email on my mobile device. i got a
i cant get into my yahoo email on my mobile device. i got a new phone with new number...plus i forgot my password ***** well. … read more
Robert M.
Robert M.
Consultant
9,433 satisfied customers
Nn, MacBook Air, OS X, 10.9.5, Cannot get on to current
Cannot get on to current Yahoo account. Most recent is Most recent mail is 2/2/17… read more
Benjamin Nichols
Benjamin Nichols
Computer Systems Administrator
Bachelors of Science
19 satisfied customers
I recently bought a new computer and had to change my I D
Hi James, I recently bought a new computer and had to change my I D number and password ***** my Yahoo website. I forgot to write down both of those numbers. Therefore, what has happened is that on my… read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
1,041 satisfied customers
I forgot my security key. The security key hint is sent to
I forgot my security key. The security key hint is sent to a prevous phone number that I had. I would like to know if i could recieve it in my new phone number.… read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
Good Morning, I have Yahoo email via AT&T and I forgot my
Good Morning, I have Yahoo email via AT&T and I forgot my password XXXXX can not access my account. Your assistance would be appreciated. Thanks.… read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
My name isXXXXX and Iwood like to have my old yahoo
My name isXXXXX and Iwood like to have my old yahoo E-Mail back. I had to get a new computer and I coun't get in sine in to my yahoo adress acount. Could you help me?Thank You… read more
lorir
lorir
Data Architect
Bachelor\u0027s Degree
10 satisfied customers
I have forgotten my password XXXXX also the answer to my second
I have forgotten my password XXXXX also the answer to my second security question. How can I recover my yahoo account? I have an alternate email ([email protected]) but the wizard doesn't prompt me to … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Hi need help with email.. It wont accept my address and has
Hi need help with email.. It wont accept my address and has locked me out yesterday for 12 hours...address [email protected]… read more
lorir
lorir
Data Architect
Bachelor\u0027s Degree
10 satisfied customers
forgot my password XXXXX my yahoo account. my phone that is conected
forgot my password XXXXX my yahoo account. my phone that is conected to my account does not have tex messssaging. can the code to reset my pasword be sent to my sisters email address? ([email protected]… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x