Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Need email password for Anne_green5&bigpond.com, No,

Customer Question
Need email password *****...

Need email password ***** Anne_green5&bigpond.com

Technician's Assistant: Are you logged into your email account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Security questions

Submitted: 6 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 7 minutes by:
1/8/2018
Tech Support Specialist: RussellA, Information Systems Manager replied 6 months ago
RussellA
RussellA, Information Systems Manager
Category: Computer
Satisfied Customers: 275
Experience: 20 Years of Experience, 14 Years in Corporate America, 2010 Engineering Excellence Award.
Verified

Recover your username or reset password

To recover your username, you will need your email address or Telstra home phone or mobile number and your date of birth.

If you don’t know your password ***** can:

  • Resend it to you, if your Telstra ID username is ***** ***** BigPond email address; or
  • Reset it for you, if your Telstra ID is different to your BigPond email address.

You’ll need your username, and your date of birth. In addition, if your username is ***** ***** address, you’ll also need to have your mobile handy, as we'll send you an SMS with your password ***** the mobile number you provide matches our records.

Forgotten username

Forgotten password

If you change your BigPond email password, you will also need to update your password ***** your modem settings. In addition, if you have a third-party email client such as Outlook or Windows Mail, you can use these instructions to update your details.

Ask Your Own Computer Question
Tech Support Specialist: RussellA, Information Systems Manager replied 6 months ago

I hope these steps help you in rectifying your issue. If you are satisfied please mark this as answered so I can get compensated for my time, or if you have any further questions, please don't hesitate to open another query directly with me.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask RussellA Your Own Question
RussellA
RussellA
RussellA, Information Systems Manager
Category: Computer
Satisfied Customers: 275
275 Satisfied Customers
Experience: 20 Years of Experience, 14 Years in Corporate America, 2010 Engineering Excellence Award.

RussellA is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I have just bought a tablet and want to add my email account
Hello I have just bought a tablet and want to add my email account to it but have had this laptop for years and have forgotten password ***** how to do this, thankyou … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
Forgotten my email password. Forgotten my password. Help me
Forgotten my email password JA: Are you logged into your email account on any other devices? Customer: Forgotten my password JA: Do you have security questions or a phone number on file to help reset … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I forgoted my email password @bigpond.com. I do not know. My
yes my email is [email protected] .com can you help me to find my password *****… read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
I can't get emails since I changed my password received a
I can't get emails since I changed my password ***** a email saying I needed to reset my modum and I do not understand what I have to do … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I have forgotten my mail password, which i need to access
I have forgotten my mail password, which i need to access mail/change passwords. … read more
Moses C
Moses C
Bsc
775 satisfied customers
I don't know the code to log in to [email protected] bigpond.com, The
I don't know the code to log in to [email protected] bigpond.com … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,001 satisfied customers
Trying to renew my subscription email********@bigpond.com,
Trying to renew my subscription email********@bigpond.com, keep getting blocked, help please! … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
919 satisfied customers
I think that my password has been altered. Could you give me
I think that my password ***** been altered. Could you give me an update please. My E-Mail Address is, ***@******.***… read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
Its about my friendscomputer I was helping her with ok, Mine
its about my friendscomputer I was helping her with ok … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Can you please show me how to link my AT100 tablet to my email
Can you please show me how to link my AT100 tablet to my email provised which is bigpond.com. I have been able to use gmail but not my bigpond email address… read more
Expert
Expert
I am trying to access my emails and there is a box called Windows
I am trying to access my emails and there is a box called Windows security asking for my User name & password. I have never had to do this before and therfore do not remember the details. I am able to… read more
Jess M.
Jess M.
Bachelor\u0027s Degree
3,558 satisfied customers
I did a clean install of windows xp and forgot to export an
I did a clean install of windows xp and forgot to export an email accout to a back up. How can I recover the account details… read more
Terry
Terry
Retired
High School or GED
113 satisfied customers
I have just updated my Big Pond Security. Windows Mail is now
I have just updated my Big Pond Security. Windows Mail is now asking for my passwod which I have misplaced, could you please advise proceedure for reinstatement. Thank you.… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
HI I cannot send emails [ I can receive]. I am promted to
HI I cannot send emails [ I can receive]. I am promted to enter user name and password XXXXX will not accept password XXXXX Please can you help. Thanks in advance John… read more
Leon Russell
Leon Russell
ITS Technician
Vocational, Technical or Trade Scho
472 satisfied customers
Am receiving the error Server Error 550 relaying mail to [email protected]
Am receiving the error "Server Error 550 relaying mail to [email protected] not allowed" when trying to send emails. Am in Dubai trying to send an email to a commercial address in Sydney, Australia usi… read more
StipeCo
StipeCo
Vocational, Technical or Trade Scho
12 satisfied customers
foe some reason I have not an alternate email address which
foe some reason I have not an alternate email address which I cANNOT ACCESS BECAUSE MY G.MAIL ADDRESS IS REJECTING THE PASSWORD XXXXX HAVE HAD FOR NINE MONTHS. sO i CAnnot access my bigpond.com email … read more
Smile
Smile
Bachelor's Degree
726 satisfied customers
Today I changed username and password with email provider.
Today I changed username and password XXXXX email provider. How do I update Thunderbird? At present I cannot send, as I keep receiving a request for a password XXXXX my old username, and neither passw… read more
Jeff Ptak
Jeff Ptak
Business Intelligence Architect
Bachelor\u0027s Degree
120 satisfied customers
I am getting an encryption connection error when I want to
I am getting an encryption connection error when I want to receive and send emails from Microsoft Outlook… read more
Scott L
Scott L
Owner
High School or GED
260 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x