Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

It not with a computer. It is a Xbox 360. This a been going…

Customer Question
It not with a...

It not with a computer

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

It is a Xbox 360

Technician's Assistant: How long has this been going on with your XBox? What have you tried so far?

This a been going one for a year and it is setting up a Xbox live account

Technician's Assistant: Anything else you want the Game Expert to know before I connect you?

I can not set up the Xbox live account

Submitted: 3 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
1/8/2018
Tech Support Specialist: RussellA, Information Systems Manager replied 3 months ago
RussellA
RussellA, Information Systems Manager
Category: Computer
Satisfied Customers: 275
Experience: 20 Years of Experience, 14 Years in Corporate America, 2010 Engineering Excellence Award.
Verified

1. Click the bar on the upper left of the home screen. If others have already made Xbox One profiles on the machine, then their profile pictures will appear on this bar, highlighted in white in the below picture.

2. Choose "Add new." Clicking the aforementioned bar on the home screen will bring you to a screen that lists all the profiles already set up on the Xbox One. If you want to create a new profile, select "Add new" at the bottom left.

3. Sign in with your Microsoft account. If you have an Xbox Live membership, or an email address ending in "@outlook.com," then you have a Microsoft account. Sign in with the email associated with that account.

MORE: Xbox One Review

If you don't have a Microsoft account, see "Creating a Microsoft account on the Xbox One" at the bottom of this article, then return to step 4.

4. Choose a color. This will be the color scheme for the Xbox home screen.

5. View your completed profile. If you didn't already have an Xbox Live account, the Xbox One automatically generates a username and gamerpic for your account. In the below picture, you can see we were given the name "ManilaThunder82" and the gamerpic of the wizard. If you'd like to choose your own username and picture, you can change them at the home screen (see step TK).

6. Set up Kinect sign-in. The Xbox One will ask you to identify your face on its Xbox One camera. If there's more than one person in the camera's view, raise your hand to identify yourself. You can also choose "Sign in manually" if you don't want to use the Kinect.

7. Go to the Home screen. You can do this by pressing the circular button with the stylized X in the center of the Xbox One controller, or by saying, "Xbox, go home."

8. Click on your Profile bar. This will be a vertical rectangle that has your gamerpic at the top. It's marked with a white outline in the below picture. Clicking this bar will bring you to a page with information about your Xbox One profile, your friends, messages and achievements.

9. Click "My profile." This will let you make adjustments to your Xbox One profile.

10. Adjust your gamerpic and gamertag. You can do this by selecting "Set gamerpic" or "Set gamertag" on this screen. (The latter is marked below with a black rectangle.) You can change your gamerpic as many times as you'd like, but you only get one free chance to change your gamertag; you'll have to pay for any subsequent changes.

11. (Optional) Change your gamertag. If you choose to change your gamertag from the auto-generated one created for you at setup, you'll come to this screen that suggests six more auto-generated options. Pick one of them, or select "Make my own" at the bottom.

12. Confirm your gamertag choice. After typing in or selecting your new gamertag, confirm your selection by clicking "Sounds good."

Creating a Microsoft account on the Xbox One

If you don't have a Microsoft account, you can create one from the Xbox One while setting up your user profile. You can also create an account online.

1. Select "Get a new email." This option appears when creating a new user profile on the Xbox One.

2. Create an outlook email address. To do this, enter the text you want to use as your local part (the part before the @ symbol). Then select the "enter" key on the screen and press "A," or just press the "Options" button (marked with three horizontal lines) on the controller.

3. Enter your first name and last name. On the first screen (picture below) that says, "Create your account," enter your first name and choose "enter." On the following page, type your last name.

4. Pick a password. Xbox requires that your Microsoft account password ***** at least eight characters, at least one of which must be an uppercase letter, a number or a symbol. On the page after that, the Xbox will ask you to to enter your date of birth.

5. Add a backup phone or email address. Microsoft requires you to enter either a backup phone number or an email address where you can be reached if you ever get locked out of your Microsoft account.

6. Accept the services agreement, and privacy and cookies statement. You'll have to click on the buttons labeled "Microsoft services agreement" and "Microsoft privacy and cookies statement" to actually read them. On this page, you'll also need to make sure to check or uncheck the options to receive promotional emails and to let Microsoft analyze your account information.

7. Accept the Xbox Terms of Use and privacy statement. As before, you'll have to click on the buttons labeled "Xbox Live terms of use" and "Xbox privacy statement" to actually see them. At this point, you'll also have to check or uncheck the options to receive information and offers from Xbox and its partner companies.

Ask Your Own Computer Question
Tech Support Specialist: RussellA, Information Systems Manager replied 3 months ago

For the photos of these steps, please chek this page https://www.tomsguide.com/us/xbox-one-howto-profile,news-17891.html

Ask Your Own Computer Question
Was this answer helpful?
Ask RussellA Your Own Question
RussellA
RussellA
RussellA, Information Systems Manager
Category: Computer
Satisfied Customers: 275
275 Satisfied Customers
Experience: 20 Years of Experience, 14 Years in Corporate America, 2010 Engineering Excellence Award.

RussellA is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,228 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,167 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I have have just bought the Adobe Acrobat Reader and wish to
I have have just bought the Adobe Acrobat Reader and wish to use it to get an Employer Identification Number (EIN) from the IRS. I start with just the Adobe Icon on my PC screen. How do I use the read… read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
802 satisfied customers
Articals on STD have email tabs when i click on them to send
articals on STD have email tabs when i click on them to send information to friend nothing happens?… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
955 satisfied customers
I would like to retrieve my user name and pass word. Compaq
I would like to retrieve my user name and pass word … read more
Moses C
Moses C
Bsc
561 satisfied customers
Do yoy use easy tech work copamy to clean up computers. I
do yoy use easy tech work copamy to clean up computers … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,276 satisfied customers
I can't access my dropbox it says I don't have permission.
I can't access my dropbox it says I don't have permission. The following was sent to me bn.BUILD_KEY: Dropbox bn.VERSION: 46.4.65 bn.DROPBOXEXT_VERSION: failed bn.is_frozen: True machine_id: failed pi… read more
Josh
Josh
It Support Specialist
Associate Degree
5,149 satisfied customers
On or about 11 April 2018 I got a notice on my new Dell
On or about 11 April 2018 I got a notice on my new Dell Inspiron 13 Laptop that my temp (30 Day) subscription to Office 365 was about to expire. At that time, I went ahead and paid the $74.36 for the … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
955 satisfied customers
I just purchased and received a Canon Pixma TS5020 Printer.
I just purchased and received a Canon Pixma TS5020 Printer. I want to know if this printer will work with our Windows 7 program in both are desk top and our laptop computers? The booksas it is for win… read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
763 satisfied customers
Cannot connect my hp 4650 to print from my computer. has
cannot connect my hp 4650 to print from my computer. has worked in the past, carroll … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
955 satisfied customers
Excel is not working. I have Godaddy email. They suggested I
Excel is not working. I have Godaddy email. They suggested I try office 360 and so I did, but found it awkward. I let it expire. Now I'm having trouble using the old Excel I was using in the first pla… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
955 satisfied customers
Need to reset my Skype password. Some time ago now I have a
some time ago now I have a new computer it was set on my previous computer … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,395 satisfied customers
I am trying to use an older life camera on verion 10 of
I am trying to use an older life camera on verion 10 of windows. how do I know if it supports windows 10 … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
508 satisfied customers
My computer is an acer. My problem is that usually when I
Hi Pearl my computer is an acer. My problem is that usually when I click on the little windows icon in the bottom corner of the screen I get up apps and a listing down the side and a settings icon, etc. At the moment when I click on the icon nothing happens. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
955 satisfied customers
Windows 10 cortana and windows buttons on task bar only work
windows 10 cortana and windows buttons on task bar only work when the pc is in safe mode. Does it have anything to do with the com+ system application, which is disabled in startup? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,395 satisfied customers
No is with my phone i brougth it from Harvey Norman in
no is with my phone i brougth it from Harvey Norman in November last year is was working beatifull a few weeks ago start the problem wit it.i can receive income calls … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,395 satisfied customers
I have an iPhone 5s fully updated. I am trying to use google
Hi. I have an iPhone 5s fully updated. I am trying to use google translate which works well when I first turn on the phone but then stops working and insists I have a connection problem. I have the la… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,395 satisfied customers
I have Office Professional 2010 on Windows 10 Professional.
I have Office Professional 2010 on Windows 10 Professional. My Outlook will not open. Can it be fixed without uninstalling and reinstalling Office? Or should I buy update? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,395 satisfied customers
When trying to install an app it states I do not have enough
When trying to install an app it states I do not have enough storage. I went to make sure I had the updated Windows Installer (states I need 3.5 sp1 and when I try to run that it says I dont have enou… read more
Eric Ewing
Eric Ewing
University IT Manager
151 satisfied customers
My e mail address has been locked, I can't receive texted
my e mail address has been locked, I can't receive texted messages to reset my password. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,395 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x