Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I'm trying to set it up. Os is win 10, computer is lenovo.

Customer Question
I'm trying to set...

I'm trying to set it up.

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Os is win 10, computer is lenovo. Could I get my password ***** gmail?

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

Web browser.

Technician's Assistant: What troubleshooting have you tried?

None, really. My computer is down. so I can't get into that, and I'm trying to set up a new computer.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Not that I'm aware of.

Submitted: 6 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 3 minutes by:
1/8/2018
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 6 months ago
Moses C
Moses C, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 951
Experience: Resolution Specialist at Wipro Bpo Services
Verified

I will be assisting you with the query and question you have with us.
can you explain me a bit more about this
What exactly are you having trouble with are you trying to setup a new computer?

What is the make/model of the computer?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
It will not boot. stuck on Log screen. Logo screen. Lenovo
It will not boot. stuck on Log screen JA: What exactly is frozen or not starting up for you? Customer: logo screen JA: What's the brand and model of your computer? And the Operating System (OS)? Custo… read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
508 satisfied customers
I try to use word and can't ..it tells my subscription has
I try to use word and can't ..it tells my subscription has expired … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
460 satisfied customers
I have my volume turned up full and yet can barely hear
Hello. I have my volume turned up full and yet can barely hear anything. It has been this way since new. Anything I can do? … read more
Steve Asher
Steve Asher
AAS Network Infrastructure
177 satisfied customers
I try to use word and can't ..it tells my subscription has
I try to use word and can't ..it tells my subscription has expired … read more
John Holland
John Holland
Bachelor\u0027s Degree
20 satisfied customers
You are here to help? Lenovo ideapad 320 - Windows 10. The
The computer is brand new...am setting it up as we chat...can't get my google gmail address registered … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
Ive got a password mess! I can't get signed except through
ive got a password *****! I can't get signed except through the web site … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
My machne will not shut down. Can't loc ate model # is a
can't loc ate model # is a lenovo 17" laptop, OS is windows 10 … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
508 satisfied customers
My google account has been hacked, and I cant even get into
my google account has been hacked, and I cant even get into it to delete it … read more
Mr.Med
Mr.Med
1,189 satisfied customers
I can't get past the account page on my brand new Lenovo
I can't get past the account page on my brand new Lenovo IdeaPad and I know my information … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
Trying to get my initial aol address back which is
trying to get my initial aol address back which is ***@******.*** it keeps saying it belongs to someone else … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
460 satisfied customers
I can't get my Microsoft acct to open, even after resetting
I can't get my Microsoft acct to open, even after resetting the password ***** times in the last half hour. Help! … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I've been locked out of my laptop. I can't remember my
Hello, I've been locked out of my laptop. JA: What's the brand/model and Operating System (OS) of your laptop? Customer: I can't remember my password. JA: What have you tried so far with your laptop? … read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I totally forgot my Password. And my phone died a violent
OK, I totally forgot my Password. And my phone died a violent death, so I can't use that or the other email as recovery … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,331 satisfied customers
I'm trying to setup MS Outlook 10 to work with gmail and am
I'm trying to setup MS Outlook 10 to work with gmail and am having issues … read more
John
John
System/Network administrator
High School or GED
2,073 satisfied customers
I I can no longer get into my gmail account. I made the
I I can no longer get into my gmail account. I made the mistake of getting help from what I believe was a scam (a screen came up when tried to get into my gmail saying there were problems. I made the … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
562 satisfied customers
Im interested in a Lenovo tablet. The one Im looking at has
I'm interested in a Lenovo tablet. The one I'm looking at has OS of Windows 7. I play bridge on line at Bridge Base Online. Would I be able to access this program on the Lenovo tablet?… read more
James K.
James K.
Managing Director
283 satisfied customers
I have 14 trash emails on my laptop computer which is an Acer
I have 14 trash emails on my laptop computer which is an Acer Aspire 5532. How can I get rid of them? The delete button isn't clearing them.… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I set up my gmail account over my iphone and think i misspelled
I set up my gmail account over my iphone and think i misspelled my password XXXXX know I can't change it… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x