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I don't have sound in my computer...I contact the windows…

Customer Question
I don't have sound...

I don't have sound in my computer...I contact the windows and after one hour he trying to fix it, discover my computer doesn't working because I have to do update in my windows 10

Technician's Assistant: What device or product does this involve?

Could you help me please?

Technician's Assistant: What's the brand and model of your computer?

Toshiba

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

W/10key old but its good

Submitted: 7 months ago.Category: Computer
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Answered in 3 minutes by:
1/8/2018
Tech Support Specialist: Cody, Senior Systems Administrator replied 7 months ago
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 4,053
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Tech Support Specialist: Cody, Senior Systems Administrator replied 7 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

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