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My computer is okey but I can not go in to make calls I have…

Customer Question
My computer is okey...

My computer is okey but I can not go in to make calls I have and old account that have money but skype force me to have the new version and now i can not do calls

Technician's Assistant: What Operating System (OS) are you running on your computer or device?

Mac os sierra

Technician's Assistant: When did you last update your Skype?

About 10 minutes last time, I can acceses to skype but not my other aacount that has 12$ and I need to make call to mexico my account is under cliandaid

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

How to make calls and check my accounts

Submitted: 6 months ago.Category: Computer
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Answered in 5 minutes by:
1/7/2018
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 6 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

Ask Your Own Computer Question
Customer reply replied 6 months ago
since I was forced to download the new version and I just did again 20 min ago
Customer reply replied 6 months ago
I really dont want tpo pay anything I tought will be a free service from a technitian from skype this is a faud thank you
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