Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Related Computer Questions
Blue screen stop code critical process died. It starts with
It starts with hp and the little circle thing and keeps going back to blue. It's cycling … read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,260 satisfied customers
Computer says. System thread exception failed. System thread
Computer says JA: What's the brand and model of your computer? And the Operating System (OS)? Customer: system thread exception failed JA: How long has this been going on with your computer? What have… read more
Dan
Dan
IT/Broadcast Engineer
Bachelor's Degree
510 satisfied customers
My all in one Acre using Windows 10 Pro will not reboot -
my all in one Acre using Windows 10 Pro will not reboot - keeps trying but no go.. problem started with Windows 10 pro keep downloading updates but never able to complete installation - computer says … read more
Cody
Cody
Computer Science
2,533 satisfied customers
Won't reboot. Says can't find keyboard. Will get other error
Won't reboot. Says can't find keyboard. Will get other error message … read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,260 satisfied customers
It is frozen computer it is saying machine check exception.
it is frozen computer it is saying machine check exception … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,470 satisfied customers
Blue screen. stop Code 0xc000021a, HP Envy 14" screen issue
HP Envy 14" screen issue for about a week, but I borrowed one to complete work. … read more
Lorenz Vauck
Lorenz Vauck
Computer Expert
Electrical Engineering
71 satisfied customers
Brand new, get kmode shut down. Hp 17-g121wm. Only that
brand new, get kmode shut down JA: What kind of computer do you have? Customer: hp 17-g121wm JA: Have you installed any updates recently? Customer: yes JA: Anything else you want the computer expert t… read more
PC_Wizzard
PC_Wizzard
IT Technician
48 satisfied customers
On my main pc computer, I am getting repeated message.
On my main pc computer, I am getting repeated message. DRIVER OVERRAN STACK BUFFER. How do I correct this problem? … read more
Cody
Cody
Computer Science
2,533 satisfied customers
Laptop wont restart in Windows 8. I get to neither the login
Laptop wont restart in Windows 8. I get to neither the login screen or the restore screen. After a lengthy process, it opens to a message screen reading as follows: "Your PC ran into a problem and nee… read more
Breland
Breland
Sr. IT Administrator
Associate Degree
36 satisfied customers
1. Have a Toshiba Laptop bought new with Windows 7 Installed
1. Have a Toshiba Laptop bought new with Windows 7 Installed and was working fine. 2. When using Windows Update I kept getting an update to upgrade to Windows 10 listed which I kept ignoring for quite… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I have a Microsoft Surface Pro 3. This morning I turned it
I have a Microsoft Surface Pro 3. This morning I turned it on and got a message with blue background: Your PC ran into a problem and needs to restart. We're just collecting some error info, and then y… read more
Ansh P.
Ansh P.
System Analyst
Bachelor's Degree
6,393 satisfied customers
I downloaded Windows 8.1 and get your pc ran into a problem
I downloaded Windows 8.1 and get your pc ran into a problem we're just going to collect some error info and then we'll restart your computer for you. This just keeps showing in a loop and I can't acce… read more
Adam B.
Adam B.
Senior Microsoft Systems Consultant
Bachelor's Degree
78 satisfied customers
I downloaded Windows 8.1 last night, no problem with the download.
I downloaded Windows 8.1 last night, no problem with the download. This morning I turned my computer on and the following message appeared, "Your PC ran into a problem and needs to restart. We're just… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
My Dell Computer (windows 8) keeps running into this error
My Dell Computer (windows 8) keeps running into this error message: Your PC ran into a problem and needs to restart. We're just collecting some rror info, and then we'll restart for you. If you'd liek… read more
fbeltramini
fbeltramini
23 satisfied customers
Hi guys, my daughter has an acer aspire 7720 series laptop. during
Hi guys, my daughter has an acer aspire 7720 series laptop. during an attempted bios update it froze at the start of the installation, after 90mins of waiting to see if it would complete, it didn't so… read more
Networke_Helper
Networke_Helper
Bachelor's Degree
13 satisfied customers
Hi I have just decided to migrate from Outlook2010 to WMLive
Hi I have just decided to migrate from Outlook2010 to WMLive for email and Outlook as a client. I cann ot sync my mails. I copy them into the local folders created automatically by the WM Live connect… read more
Justin
Justin
Network Administrator
Associate Degree
2,187 satisfied customers
Acer Aspire 3552 has frozen while installing one update. Windows
Acer Aspire 3552 has frozen while installing one update. Windows 7 was put on last Autumn and no probs until now.… read more
Satchi
Satchi
Bachelor's Degree
2,103 satisfied customers
I installed Windows 7 Home Premium 64K on my Toshiba Satellite
I installed Windows 7 Home Premium 64K on my Toshiba Satellite A305-s6857 laptop to upgrade from Windows Vista Home Premium 64. The upgrade hasn't completed. I keep getting an error message that "The … read more
David L.
David L.
Bachelor's Degree
6 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x