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Someone is using my messenger to tell people that I won

Customer Question
Someone is using my...

Someone is using my messenger to tell people that I won $50,000 from Facebook and all they have to do is send in $1000 to win. I was a teacher years ago and my students really trust me. One of them sent the money.

Technician's Assistant: When did you last update Facebook?

I don't remember

Technician's Assistant: What have you tried so far with your Facebook?

I put a notice on FB saying that I had been hacked but I didn't know they were telling people to send money until just now.

Submitted: 6 months ago.Category: Computer
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Answered in 8 hours by:
1/7/2018
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 6 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Customer reply replied 6 months ago
3 days
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 6 months ago

Are you using MAC or Windows?

Thanks

Kris

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Customer reply replied 6 months ago
Windows
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 6 months ago

Would it be OK for me to connect and have a look?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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