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I need to factory reset my asus tf600tl.I can't get it

Customer Question
I need to factory...

I need to factory reset my asus tf600tl.I can't get it passed the screensaver

Technician's Assistant: What Asus model do you have? And the Operating System (OS)?

All i can read is wd01

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

It's a rt tf600tl detachable laptop/tablet

Technician's Assistant: What's the brand/model and Operating System (OS) of your laptop?

At&t windows

Technician's Assistant: What have you tried so far with your laptop? Have you installed any updates recently?

No.I can't get passed the other users password. I've tried pressing the volume up/down & power button simultaneously. pressing f9 while restarting

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No thanks.

Submitted: 7 months ago.Category: Computer
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Answered in 2 minutes by:
1/7/2018
Tech Support Specialist: John, Computer Support Specialist replied 7 months ago
John
John, Computer Support Specialist
Category: Computer
Satisfied Customers: 5,941
Experience: MCP, RHCE
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Hello and welcome to justanswer.com.My name is***** will be assisting you today. Please give me a moment to review your question.

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Tech Support Specialist: John, Computer Support Specialist replied 7 months ago

Is this laptop loaded with windows 10 ?

Thank you

Note: - Use the reply box just below type the reply in it and click on send.

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Tech Support Specialist: John, Computer Support Specialist replied 7 months ago

Please answer my above questions so that i can help you better.

Use the reply box just below type the reply in it and click on send.

Thank you.

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Tech Support Specialist: John, Computer Support Specialist replied 7 months ago

Checking to see whether you still need help.

Use the reply box just below type the reply in it and click on send.

Thank you.

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