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I need password. Can anyone help me please, because l have…

Customer Question
I need password. Technician's...

I need password.

Technician's Assistant: What exactly are you having trouble accessing?

Can anyone help me please, because l have forgotten my last one.

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Toshiba satellite.

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

For a very long time.l need to open it up again.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

To retrieve my old password ***** change it to something easier.

Submitted: 1 month ago.Category: Computer
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Answered in 3 minutes by:
1/7/2018
Tech Support Specialist: John, Computer Support Specialist replied 1 month ago
John
John, Computer Support Specialist
Category: Computer
Satisfied Customers: 5,675
Experience: MCP, RHCE
Verified

Hello and welcome to Justanswer.com site. My name is ***** ***** I will try my best to help you.

What is this password ***** is it for signing in to your computer or email account ?

Which version of windows is installed in the PC.Is it Windows 7,windows 8, Windows 10?

Thank you

Note: - Use the reply box just below type the reply in it and click on send.

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Tech Support Specialist: John, Computer Support Specialist replied 1 month ago

Checking to see whether you still need help.

Use the reply box just below type the reply in it and click on send.

Thank you.

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