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Having difficulty getting emails. Would like to reset my…

Customer Question
Having difficulty getting emails...

Having difficulty getting emails. Would like to reset my password

Technician's Assistant: Are you logged into your email account on any other devices?

Yes on my phone

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Don’t remember but my cell phone number is(###) ###-####

Submitted: 6 months ago.Category: Computer
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Answered in 4 minutes by:
1/7/2018
Tech Support Specialist: UranIT, Network Administrator replied 6 months ago
UranIT
UranIT, Network Administrator
Category: Computer
Satisfied Customers: 1,307
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com, my name is ***** ***** I will try my best to assist you.
Please allow me a minute to review your question and prepare an answer, or I may ask more questions for clarification

Are you trying to retrieve email on the phone or on the PC? is this a Windows PC?

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Tech Support Specialist: UranIT, Network Administrator replied 6 months ago

Hello again, didn't hear back from you...
Do you still require assistance on the issue?
Waiting for your reply.

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