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I`m try set up pin y new laptop,now is black screen ,nothing…

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I`m try set up...

I`m try set up pin y new laptop,now is black screen ,nothing move

Technician's Assistant: What Operating System (OS) are you running on your laptop?

Core I7

Technician's Assistant: Does your laptop make any noise when rebooted? Are any of the LED lights on?

Only mouse sign move

Submitted: 6 months ago.Category: Computer
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Answered in 1 minute by:
1/6/2018
Tech Support Specialist: RussellA, Information Systems Manager replied 6 months ago
RussellA
RussellA, Information Systems Manager
Category: Computer
Satisfied Customers: 275
Experience: 20 Years of Experience, 14 Years in Corporate America, 2010 Engineering Excellence Award.
Verified

Can you press and hold the power button for 30 seconds. This should force a reboot and startup. Please let me know if that helped.

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Tech Support Specialist: RussellA, Information Systems Manager replied 6 months ago

I take pride in providing quick solutions to your inquiries. If you are satisfied please mark this as answered, and leave me a rating and feedback. If you have any further questions, please don't hesitate to open another query directly with me.

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RussellA
RussellA, Information Systems Manager
Category: Computer
Satisfied Customers: 275
275 Satisfied Customers
Experience: 20 Years of Experience, 14 Years in Corporate America, 2010 Engineering Excellence Award.

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