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I have not been able to get into my account. very frustrated…

Customer Question
I have not been...

I have not been able to get into my account. very frustrated and upset.

Technician's Assistant: What exactly are you having trouble accessing?

24/7 ditto cam

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Apple MacBook Pro. No nothing about OS System. Please be patient I am almost 80 years old and not too savvy with the computer

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

What else do you want to know? I just want to be able to access the dittocam

Submitted: 4 months ago.Category: Computer
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Answered in 3 minutes by:
1/6/2018
Tech Support Specialist: RussellA, Information Systems Manager replied 4 months ago
RussellA
RussellA, Information Systems Manager
Category: Computer
Satisfied Customers: 275
Experience: 20 Years of Experience, 14 Years in Corporate America, 2010 Engineering Excellence Award.
Verified

The DittoCam requires you to have an active subscription on RushLimbaugh's website. If you think you already have a subscription, you can reset your password *****: https://www.rushlimbaugh.com/wp-login.php?redirect_to=https://www.rushlimbaugh.com/join-rush-247/

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Tech Support Specialist: RussellA, Information Systems Manager replied 4 months ago

I hope these steps help you in rectifying your issue. If you are satisfied please mark this as answered so I can get compensated for my time, or if you have any further questions, please don't hesitate to open another query directly with me.

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Customer reply replied 4 months ago
I ALREADY HAVE A SUBSCRIPTION!!!! :Your website doesn't accept my name or password. I have been a subscriber for years and never have been so upset or frustrated by the lack of help and support and then you want to charge me!!!!
I am almost 80 hears old, not tech savvy and expected some kind of help and this isn't doing it for me.Can you call me to give help? (###) ###-####
Customer reply replied 4 months ago
Why do I have to pay for something I already paid for by becoming a member?
Customer reply replied 4 months ago
I am waiting for a response
Tech Support Specialist: RussellA, Information Systems Manager replied 4 months ago

Please fill this form out, and someone will get in touch with you http://help.rushlimbaugh.com/customer/portal/emails/new

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Tech Support Specialist: RussellA, Information Systems Manager replied 4 months ago
Ask Your Own Computer Question
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RussellA
RussellA
RussellA, Information Systems Manager
Category: Computer
Satisfied Customers: 275
275 Satisfied Customers
Experience: 20 Years of Experience, 14 Years in Corporate America, 2010 Engineering Excellence Award.

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