Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

My Outlook account and Microsoft account needs fixing

Customer Question
my Outlook account and Microsoft account needs fixing
Submitted: 7 months ago.Category: Computer
Ask Your Own Computer Question
Answered in 2 minutes by:
1/6/2018
Tech Support Specialist: RussellA, Information Systems Manager replied 7 months ago
RussellA
RussellA, Information Systems Manager
Category: Computer
Satisfied Customers: 275
Experience: 20 Years of Experience, 14 Years in Corporate America, 2010 Engineering Excellence Award.
Verified

Add an email account quickly

Many email accounts can be added using Outlook's automatic setup option. You can use these instructions to add your first account or additional accounts.

Some email providers, like Gmail, Yahoo, and iCloud require you to turn on two-factor authentication and set up an app password. An app password ***** ***** one-time-use password ***** you enter instead of your email account password. Using an app password ***** Gmail, Yahoo, and iCloud confirm that you're the person accessing your email. See Set up two-factor authentication for Gmail, Set up two-factor authentication for Yahoo, or Set up two-factor authentication for iCloud for information on how to generate an app password. Use that app password ***** steps 2 and 3 below.

Note: For all email accounts, your username is ***** ***** email address.

  1. Open Outlook and select File > Add Account.

    Note: Outlook 2007 users should select Tools > Account Settings. On the Email tab, select New.

  2. For Outlook 2016, enter your email address, then select Connect.
    For Outlook 2013 and Outlook 2010, select Email Account and then enter your name, email address, and password. Then select Next.

  3. If prompted, enter your password ***** then select OK, and Finish to start using Outlook

Ask Your Own Computer Question
Tech Support Specialist: RussellA, Information Systems Manager replied 7 months ago

I hope these steps help you in rectifying your issue. If you are satisfied please mark this as answered so I can get compensated for my time, or if you have any further questions, please don't hesitate to open another query directly with me.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask RussellA Your Own Question
RussellA
RussellA
RussellA, Information Systems Manager
Category: Computer
Satisfied Customers: 275
275 Satisfied Customers
Experience: 20 Years of Experience, 14 Years in Corporate America, 2010 Engineering Excellence Award.

RussellA is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
How do I know if my laptop has Microsoft Outlook? I was told
How do I know if my laptop has Microsoft Outlook? I was told I need it to open .MSG files I was sent and unable to open. … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
461 satisfied customers
I am trying to unlock my Outlook email again. When I go to
I am trying to unlock my Outlook email again. When I go to the switch to turn on access to less secure apps it is greyed out and nonactive. It will not ket me switch it on. I have been struggling for … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
461 satisfied customers
All of the microsoft office 2016 products I purchased in
All of the microsoft office 2016 products I purchased in December of 2017 either do not work or shut down "microsoft outlook has run int an error that is preventing it from working correctly outlook w… read more
John
John
System/Network administrator
High School or GED
2,073 satisfied customers
I recently moved and trying to connect my computer, but my
I recently moved and trying to connect my computer, but my password ***** email account is not recognized. I am presently on a laptop as I cannot access the internet on my computer. … read more
John
John
System/Network administrator
High School or GED
2,073 satisfied customers
I have multiple users on my home PC using Windows XP. I use
SORTED NOW. DON'T NEED ANY MORE HELP. JUST RAN SCANDISK.EXE I have multiple users on my home PC using Windows XP. I use outlook for email. I set up a sub-account for one of the users, my wife, which h… read more
alappatrojus
alappatrojus
High School or GED
I have an HP Netbook. I have an online account with Barnes
I have an HP Netbook. I have an online account with Barnes & Noble and have bought an ebook. They emailed me the ebook but I can't get it to download. I open the download and click on save to my docum… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
627 satisfied customers
I have just installed Microsoft Office 2010 but cannot open
I have just installed Microsoft Office 2010 but cannot open the microsoft outlook programme - when I click on the icon, all I get is "The connection to Microsoft Exchange is unavailable. Outlook must … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Hello I accidentally changed to outlook express from microsoft
Hello I accidentally changed to outlook express from microsoft outlook in Set Program Access and Defaults when i was trying to fix something else. I now cannot change back to outlook and cannot find m… read more
Nirjhar18
Nirjhar18
Network Admin
Bachelor's Degree
576 satisfied customers
Newly installed 2007 microsoft office. attepting to set up
Newly installed 2007 microsoft office. attepting to set up e-mial in outlook I got caught in a loop between 1. The name cannot be resolved. The connection to Microsoft Exchange is unavailable. Outlook… read more
Ansh P.
Ansh P.
System Analyst
Bachelor\u0027s Degree
6,393 satisfied customers
I need a fix. When I forward messages or reply, often the body
I need a fix. When I forward messages or reply, often the body of the forwarded message does not appear. Thus the person I forward it to, has no idea what I am referencing. It does not happen EVERY ti… read more
Computer Engineer
Computer Engineer
Master in Computer
318 satisfied customers
I just installed Office Professional 2007. When trying to open
I just installed Office Professional 2007. When trying to open Outlook I receive a box which contains the words "Configuring Outlook Accounts" and a box titled Microsoft Office Outlook which states "T… read more
namzyanzy
namzyanzy
Bachelor's Degree
368 satisfied customers
I cant open Microsoft Outlook, I get a message that says Cannot
I can't open Microsoft Outlook, I get a message that says "Cannot start Microsoft Outlook. Open the Outlook window" I have Windows 7 and Microsoft Home and Student 2007 Office, plus I bought Microsoft… read more
Ansh P.
Ansh P.
System Analyst
Bachelor\u0027s Degree
6,393 satisfied customers
When I open my outlook it immediately tells me it has encountered
When I open my outlook it immediately tells me it has encountered a problem and needs to restart. When it restarts it continues to do the same thing over and over again. I cant get it to stop. What ha… read more
Jack
Jack
Sr. Engineer
Bachelor\u0027s Degree
123 satisfied customers
Outlook 2007 (scan & repair corrupted files) I have no Scanpst.exe
Outlook 2007 (scan & repair corrupted files) I have no Scanpst.exe only SCANOST & SCANPST both with broken file icons.… read more
John D
John D
Bachelor Degree in Engineering
342 satisfied customers
Just bought Outlook w/ business contact manager. Installed
Just bought Outlook w/ business contact manager. Installed it and uninstalled it 5 times. opens trying to configure outlook accounts, but goes into "not responding mode", then to microsoft exchange ac… read more
e-Guru
e-Guru
Self Employed
Bachelor's Degree
96 satisfied customers
Im a msn.com; [email protected] and I use outlook 2003
I'm a msn.com;[email protected] and I use outlook 2003 and 2007, however my msn.com email account on outlook has quit working. It reports error 0x800CCC33, access to the account was denied. The server re… read more
Carl Poersch
Carl Poersch
Sr. Network Engineer
Bachelor\u0027s Degree
755 satisfied customers
I have 2 email accounts microsoft outllook and microsoft ...
I have 2 email accounts microsoft outllook and microsoft outlook express I never have a problem with express, but I use microsoft outlook for my business for the calendar. When I tried to open it this… read more
Dave K
Dave K
Charter Captain & I.S. Director
Master's Degree
1,023 satisfied customers
how do I acces my hotmail account through microsoft ...
how do I acces my hotmail account through microsoft outlook? and how do I find the hotmail protocol settings?… read more
Fred
Fred
Bachelor Degree
164 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x