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I have a Toshiba laptop satellite C665D-S5202 win 7 home…

Customer Question
I have a Toshiba...

I have a Toshiba laptop satellite C665D-S5202 win 7 home premium 64bit. I turned on the machine the other day and it is asking for a BIOS password. I don't know it and I can't get to the reboot or anything please help.

Technician's Assistant: What Toshiba model do you have?

C655D-S5202

Technician's Assistant: What have you tried so far with your Toshiba? Have you installed any updates recently?

It will not open any further than asking for this password

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I've tried everything I can think of and looked up.

Submitted: 6 months ago.Category: Computer
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Answered in 4 minutes by:
1/6/2018
Tech Support Specialist: RussellA, Information Systems Manager replied 6 months ago
RussellA
RussellA, Information Systems Manager
Category: Computer
Satisfied Customers: 275
Experience: 20 Years of Experience, 14 Years in Corporate America, 2010 Engineering Excellence Award.
Verified

Sorry to hear about your password ***** on the bios, there is a way to reset it, but it will require you to be a bit hardware savvy. Please watch this video in its entirety before proceeding, and make sure you feel comfortable with doing this.

https://www.youtube.com/watch?v=IkmKCFSt0pg

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Tech Support Specialist: RussellA, Information Systems Manager replied 6 months ago

I hope these steps help you in rectifying your issue. If you are satisfied please mark this as answered so I can get compensated for my time, or if you have any further questions, please don't hesitate to open another query directly with me.

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RussellA
RussellA, Information Systems Manager
Category: Computer
Satisfied Customers: 275
275 Satisfied Customers
Experience: 20 Years of Experience, 14 Years in Corporate America, 2010 Engineering Excellence Award.

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