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I need to reset the aol password. I need to reset the

Customer Question
I need to reset...

I need to reset the aol password

Technician's Assistant: What exactly are you having trouble accessing?

I need to reset the password

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Hp computer windows 10

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Since last nite , just went into ur help desk

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I don't think so

Submitted: 6 months ago.Category: Computer
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Customer reply replied 6 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 6 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 6 months ago
has my password ***** reset?
Answered in 17 minutes by:
1/5/2018
Tech Support Specialist: Bryan, Computer Support Specialist replied 6 months ago
Bryan
Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Tech Support Specialist: Bryan, Computer Support Specialist replied 6 months ago

Could you let me know what's your AOL email address?

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Tech Support Specialist: Bryan, Computer Support Specialist replied 6 months ago

OK, one moment - looking up the account now.

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Tech Support Specialist: Bryan, Computer Support Specialist replied 6 months ago

Sorry, I was not able to look up any recovery info for your account. Let me open up your question to our other experts who will be able to assist further; you will be automatically notified by email when another expert picks this up.

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Customer reply replied 6 months ago
let me sign off and try ur(###) ###-####number
Tech Support Specialist: Josh, Support Specialist replied 6 months ago
Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 21,938
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hello:

Happy New Year!

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

Please note: Due to the Holidays, it could take a little bit longer for a response but I will respond back as soon as possible!

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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