Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Related Computer Questions
I have a Macbook Pro and would like to upgrade to the new
I have a Macbook Pro and would like to upgrade to the new Mojave OS. I have MS Office with Word 2011 Very 14.7.3. I would like to know whether the Office 2011 will run on Mojave … read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
891 satisfied customers
Need to download Microsoft 365 on new machine, can you help?
Need to download Microsoft 365 on new machine, can you help? … read more
Byron
Byron
IT Support Specialist
Bachelor's Degree
2,163 satisfied customers
I purchased a new computer and also purchased office 365
I purchased a new computer and also purchased office 365 personal subscription. when I put in the product key I am told the product key is invalid. … read more
Moses C
Moses C
Bsc
971 satisfied customers
I bought a new computer two days ago with Microsoft
I bought a new computer two days ago with Microsoft installed on it and today I tried to install Microsoft office on it but it would not install. I called the helpline number given for Australia and a… read more
PC_Wizzard
PC_Wizzard
IT Technician
1,160 satisfied customers
I was installing Office 365 from a Best Buy card with key
i was installing Office 365 from a Best Buy card with key and it did not install. There was a 1 866 number to call to get help and they wanted $250 to fix my IP address that was infected. This is a br… read more
Mr.Med
Mr.Med
1,345 satisfied customers
My computer is locked and a notice telling me to call 1 833
My computer is locked and a notice telling me to call 1(###) ###-####..a porn virus detected. I'm reluctant to call the number until I know it is a Google number … read more
Cody
Cody
Computer Science
2,572 satisfied customers
I keep downloading Office 365 to reinstall in my windows 7
I keep downloading Office 365 to reinstall in my windows 7 professional but I am not getting near all of it and now a lot of my files are missing. I am paying on a prescription for the office 365. d**… read more
Byron
Byron
IT Support Specialist
Bachelor's Degree
2,163 satisfied customers
My Word has been shut down but I purchased and installed a
My Word has been shut down but I purchased and installed a 12 month subscription forOffice365 from Jb hi-fi Gardencity on23/1/18. whar\\\\\ … read more
Byron
Byron
IT Support Specialist
Bachelor's Degree
2,163 satisfied customers
With my computer - nothing. actually I'm inquiring about MS
with my computer - nothing. actually I'm inquiring about MS Office 365. I have a on year office 365 subscription and it recently expired, again. went to best buy where I purchased it and have been tol… read more
George Sibiya
George Sibiya
PhD
344 satisfied customers
I have had an email saying that my microsoft word account
i have had an email saying that my microsoft word account has been renewed, but i have not recived the code to be able to re-new it, and now it is saying that my account is not lisenced and i cannot use word … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
JUST PURCHASED OFFICE 365 (HOME SUBSCRIPTION. TRIED TO LOAD
jUST PURCHASED OFFICE 365 (HOME SUBSCRIPTION. TRIED TO LOAD IT. WAS DENIED AND WAS SENT TO AN OFFICE INTERNET SITE, TO ASSIST IN SET UP.. SITE ASKED ME TO CALL A TOLL FREE NUMBER. TALKED TO SOME (FORE… read more
Josh
Josh
It Support Specialist
Associate Degree
7,323 satisfied customers
I can't sign on to Office 365. it always says reactivate, it
i can't sign on to Office 365. JA: What exactly are you having trouble accessing? Customer: it always says reactivate JA: What's the brand and model of your computer? And the Operating System (OS)? Cu… read more
RussellA
RussellA
Solutions Architect
Bachelor's Degree
256 satisfied customers
Does Microsoft still have the monthly plan for Office 365? I
Does Microsoft still have the monthly plan for Office 365? … read more
Mr.Med
Mr.Med
1,345 satisfied customers
I purchased Office 365 Personal on 5/31/17, order #
I purchased Office 365 Personal on 5/31/17, order #(###) ###-####for one year. in July I purchased a new HP laptop. … read more
Jason Jones
Jason Jones
AAS Information Technology
11,353 satisfied customers
I spoke to someone earlier today. On 5/1 our computer was
I spoke to someone earlier today. On 5/1 our computer was completely disabled with an 800 number to call . When we called the person said they were Microsoft and charged us $200 to remove the virus th… read more
Cris
Cris
3,453 satisfied customers
On Monday we purchased Office 365. We waited for ages for it
On Monday we purchased Office 365. We waited for ages for it to be installed but still find that the note about the previous subscription says its expired … read more
Pete
Pete
Engineer
Bachelor's Degree
2,975 satisfied customers
Internet Explorer locked up with msg "Windows Firewall
Internet Explorer locked up with msg "Windows Firewall Infected Rootkit.Sirefef.Spy And Trojan Virus found in System 32 NT............ Please visit nearest Windows Service center or call 1-***-***-***… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,781 satisfied customers
I just bought an Asus 365 Laptop. Came in the mail yesterday.
I just bought an Asus 365 Laptop. Came in the mail yesterday. I tried to download the Office 365 and got an error message. Called the support # ***** and was told that my internet and WiFi was infecte… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,713 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x