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My remote control is not working. I do not have available…

Customer Question
My remote control is...

My remote control is not working

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

I do not have available information

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Just about an

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Hour ago

Submitted: 7 months ago.Category: Computer
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Answered in 13 minutes by:
1/5/2018
Tech Support Specialist: Louie, Computer Support Specialist replied 7 months ago
Louie
Louie, Computer Support Specialist
Category: Computer
Satisfied Customers: 13,496
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Verified

Hi and welcome to JustAnswer. My name is ***** ***** I'll be assisting you with your question.

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Tech Support Specialist: Louie, Computer Support Specialist replied 7 months ago

Initially, remote control of what device please?

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Customer reply replied 7 months ago
direct TV
Customer reply replied 7 months ago
what is going on here----seems like a scam to me. Give me back my $5
Customer reply replied 7 months ago
I was not told these fees before hand
Customer reply replied 7 months ago
At&t recommended your company
Tech Support Specialist: Louie, Computer Support Specialist replied 7 months ago

My participation is strictly limited to technical, repair and/or installation issues as well as related information.
Request for cancellation, refunds as well as billings & payments concerns are best addressed by Customer Support.

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Customer reply replied 7 months ago
I cannot afford $39 and do not charge my credit card
Customer reply replied 7 months ago
I need this amount for my medication
Customer reply replied 7 months ago
Can I hang my phone up now?
Customer reply replied 7 months ago
It is way past my bedtime
Tech Support Specialist: Louie, Computer Support Specialist replied 7 months ago

Done; "...do not charge my credit card..." relayed to Customer Support through channels.

This question would now be closed.
Please do not post a reply so as not to re-open the question thread.

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