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I have an existing SKYPE account that doesnt work because I…

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I have an existing...

I have an existing SKYPE account that doesnt work because I cant change the password. Can I please have it deleted and I will open a new account. Account is tj7675.

Technician's Assistant: What Operating System (OS) are you running on your computer or device?

Windows 10

Technician's Assistant: When did you last update your Skype?

I have tried numerous times and I keep getting handed backoff to Microsoft and its so confusing I dont know where I stand with either account for the passwords. 1/2 was my last try

Submitted: 6 months ago.Category: Computer
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Answered in 33 minutes by:
1/4/2018
Tech Support Specialist: Bryan, Computer Support Specialist replied 6 months ago
Bryan
Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
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Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Tech Support Specialist: Bryan, Computer Support Specialist replied 6 months ago

Can we go ahead with a secure remote session so that I can check Skype at your screen now?

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