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My Canon iP2820 printer gives me a "port in use please wait"

Customer Question
My Canon iP2820 printer...

My Canon iP2820 printer gives me a "port in use please wait" message and won't start printing

Technician's Assistant: How are you connecting to your IP2820: wirelessly or by USB?

USB

Technician's Assistant: When did you last update the printer driver software?

Five minutes aago

Submitted: 6 months ago.Category: Computer
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Answered in 5 minutes by:
1/4/2018
Tech Support Specialist: RussellA, Information Systems Manager replied 6 months ago
RussellA
RussellA, Information Systems Manager
Category: Computer
Satisfied Customers: 275
Experience: 20 Years of Experience, 14 Years in Corporate America, 2010 Engineering Excellence Award.
Verified

Please shut down your printer

Shutdown your computer

Remove the Printer from the outlet

Remove the USB port from the computer

Reseat the USB port to the computer

Start the Printer

Start the computer

Try to print a test page

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Tech Support Specialist: RussellA, Information Systems Manager replied 6 months ago

I hope these steps help you in rectifying your issue. If you are satisfied please mark this as answered so I can get compensated for my time, or if you have any further questions, please don't hesitate to open another query directly with me.

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RussellA
RussellA
RussellA, Information Systems Manager
Category: Computer
Satisfied Customers: 275
275 Satisfied Customers
Experience: 20 Years of Experience, 14 Years in Corporate America, 2010 Engineering Excellence Award.

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