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I lost Microsoft Solitaire Collection. Notices said it

Customer Question
I lost Microsoft...

I lost Microsoft Solitaire Collection. Notices said it "crashed". Have been unable to reinstall it.

Technician's Assistant: What device or product does this involve?

Windows 10

Technician's Assistant: What Microsoft model do you have?

Don't know modell . Where whould I find that info?

Technician's Assistant: The Computer Technician will be able to walk you through that. How long has this been going on with your computer? What have you tried so far?

It's been a couple of weeks. I tried to re-install but to no avail. Do I have to purchase a new program?

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No, thank you.

Submitted: 6 months ago.Category: Computer
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Answered in 1 minute by:
1/4/2018
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 6 months ago
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,957
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

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Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 6 months ago

Did you try reinstalling the app?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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