Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Internet explorer has stopped working. Except for auto

Customer Question
Internet explorer has stopped...

Internet explorer has stopped working

Technician's Assistant: When did you last update Internet Explorer?

Except for auto updates, never

Technician's Assistant: What have you tried so far with your Internet Explorer?

Opening it

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Using windows 7

Submitted: 7 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
1/4/2018
Tech Support Specialist: Suhasini Velu,
 replied 7 months ago
Suhasini Velu
Category: Computer
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Before we proceed with any troubleshooting,please once shut down your computer and turn it back on.
Let me know when this is done.

Ask Your Own Computer Question
Customer reply replied 7 months ago
I shut it down and restarted it
Customer reply replied 7 months ago
I already was charged 42 dollars and was told it would cost no more
Customer reply replied 7 months ago
what do I do now?
Customer reply replied 7 months ago
Help!
Customer reply replied 7 months ago
Can you help me???
Tech Support Specialist: Dan, Computer Support Specialist replied 7 months ago
Dan
Dan, Computer Support Specialist
Category: Computer
Satisfied Customers: 2,590
Experience: 25 Years working with computer troubleshooting and networking. Comp TIA A-Plus Certified.
Verified

Hello and welcome to JustAnswer, I look forward to assisting you today. What happens when you open Internet Explorer. Do you see any error messages?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Constantly receiving message of "Internet Explorer has
constantly receiving message of "Internet Explorer has stopped working", and computer freezes and/or shuts down. … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,388 satisfied customers
Having trouble logging in to my LastPass Vault... Lately
Having trouble logging in to my LastPass Vault... Lately every time I try to log in to my lastpass vault my browser freezes up and I have to close it. Also I used to be able to start typing my passwor… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
990 satisfied customers
why has windows xp internet explorer 8 service pack 3 stopped
why has windows xp internet explorer 8 service pack 3 stopped responding. I purchased a new windows 7 pc which has a virtual xp pc,it isn't responding at all exactly the way it stopped responding on m… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
1. IE 9 has stopped working or at least partically. it brings
1. IE 9 has stopped working or at least partically. it brings up portions of a web ite but not all and will not open some sites....running firefox until I can figure out how to fix. tried to download/… read more
LeGin
LeGin
Unit Manager
Bachelor\u0027s Degree
13 satisfied customers
Hello, I need help.... A window opens in my email that say
Hello, I need help.... A window opens in my email that say : Internet Explorer Security "Silverlight.configuration.exe" it will not allow me to click on the "allow" bottom or "do not allow" and the sc… read more
Travis B.
Travis B.
Computer Technician
High School or GED
2,630 satisfied customers
You answered that I can get 30 days free answers. You charged
You answered that I can get 30 days free answers. You charged my account last month. Last time I didn't get a good answer to my question. My question, this time, has to do with this popup that happens… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
when i go to facebook.com, a mostly bank screen appears. the
when i go to facebook.com, a mostly bank screen appears. the only items on the screen, at the top, are the facebook logo, my picure and name, and some buttons for developers. if i go to another person… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
990 satisfied customers
I have a new computer with Windows 7, and installed AOL desktop
I have a new computer with Windows 7, and installed AOL desktop 9.6. It worked fine until I started getting Windows 7 updates, then AOL won't open with the icon or the file. I can restore the computer… read more
alappatrojus
alappatrojus
High School or GED
On our laptop the computer stopped working and says Windows
On our laptop the computer stopped working and says Windows Internet Explorer 8 has stopped working properly. It says to go online to the Microsoft Corporation website for the KB article which I canno… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
990 satisfied customers
can I resolve problem NVIDIA 186.27 helper driver has stopped
can I resolve problem NVIDIA 186.27 helper driver has stopped working and seems to have stopped internet explorer from working please can you help… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
Having problems with Internet Explorer. Error- Using HP Computer
Having problems with Internet Explorer. Error- Using HP Computer with Vista 64 software, please advise… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
990 satisfied customers
Whats with the hangapps errors Ive been getting since the auto
Whats with the hangapps errors Ive been getting since the auto upgrades and how do I fix it?… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
windows 7 update. on 1 june my laptop had an auto update and
windows 7 update. on 1 june my laptop had an auto update and now the russinan tv web site i watch windows media player says it can not read the file. Help please.… read more
Ansh P.
Ansh P.
System Analyst
Bachelor\u0027s Degree
6,393 satisfied customers
I can not download anything anymore. When I try a block comes
I can not download anything anymore. When I try a block comes up and says internet explorer has stopped working.… read more
Travis B.
Travis B.
Computer Technician
High School or GED
2,630 satisfied customers
I cannot connect to windows update or download sites from ie
I cannot connect to windows update or download sites from ie and windows update service stalls… read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,260 satisfied customers
I have just bought a new laptop. When using my old PC I would
I have just bought a new laptop. When using my old PC I would type a letter in the browser bar and my personal suggestions would appear. I can't get this to happen at all on my new laptop. I know how … read more
Aitizaz
Aitizaz
Software Engineer
Bachelor\u0027s Degree
163 satisfied customers
I have had my PC for 6 months and to get onto the internet
I have had my PC for 6 months and to get onto the internet I clicked on the Internet Explore icon. 4 days ago whilst I was connected a window came up stating that ''a problem caused the program to clo… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
after installing windows7, internet explorer will not start.
after installing windows7, internet explorer will not start. The program keeps trying to start with unlimited open IE windows, which keep opening, How do I stop this?… read more
Jerry
Jerry
Computer Support Specialist
Bachelor\u0027s Degree
13 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x