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Our Microsoft account is using our private e-mail address…

Customer Question
Our Microsoft account is...

Our Microsoft account is using our private e-mail address rather than our alias. How do we remove our private address and re-install our alias? We are using Internet Explorer as our web browser.

Technician's Assistant: What Operating System (OS) are you running on your computer or device?

Windows 10

Technician's Assistant: Did you click Start and open the Programs control panel to uninstall the Internet Explorer?

We don't want to uninstall Internet Explorer...just want to remove our private e-mail address from our Microsoft account and put back the alias we always used.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

No, that's it. Should be simple but we can't do it. Thanks

Submitted: 7 months ago.Category: Computer
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Answered in 5 minutes by:
1/4/2018
Tech Support Specialist: UranIT, Network Administrator replied 7 months ago
UranIT
UranIT, Network Administrator
Category: Computer
Satisfied Customers: 1,439
Experience: Network and System Administrator, IT Consultant
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Hello and thanks for using JustAnswer.com, my name is ***** ***** I will try my best to assist you.
Please allow me a minute to review your question and prepare an answer, or I may ask more questions for clarification

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Tech Support Specialist: UranIT, Network Administrator replied 7 months ago

You can create a new Microsoft account and use it instead.

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Tech Support Specialist: UranIT, Network Administrator replied 7 months ago

Hello again, didn't hear back from you...
Do you still require assistance on the issue?
Waiting for your reply.

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