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I have been trying for 2 days and I cannot get items in the…

Customer Question
I have been...

I have been trying for 2 days and I cannot get items in the shopping bag.. Please help me.

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Lenovo that's all I know

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

I tried all day yesterday and today. I wouldn't know what to do.

Submitted: 7 months ago.Category: Computer
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Answered in 7 minutes by:
1/4/2018
Tech Support Specialist: UranIT, Network Administrator replied 7 months ago
UranIT
UranIT, Network Administrator
Category: Computer
Satisfied Customers: 1,433
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com, my name is ***** ***** I will try my best to assist you.
May I connect to your computer securely to troubleshoot the issue directly?
Once connected, I can troubleshoot the problem and resolve it right on your screen

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Tech Support Specialist: UranIT, Network Administrator replied 7 months ago

which browser do you use ? chrome, edge? IE, firefox?

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Customer reply replied 7 months ago
not at this time but thank you.
Tech Support Specialist: UranIT, Network Administrator replied 7 months ago

so you no longer need help?

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Customer reply replied 7 months ago
no thank you
Tech Support Specialist: UranIT, Network Administrator replied 7 months ago

ok, For refund please contact customer service: http://ww2.justanswer.com/contact-us

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Customer reply replied 7 months ago
no thank you.
Tech Support Specialist: UranIT, Network Administrator replied 7 months ago

dont need refund? ok.

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Tech Support Specialist: Josh, Support Specialist replied 7 months ago
Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 22,264
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

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