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On.my.i.pad.i.needtoresetmy.password. I.pad.

Customer Question
On.my.i.pad.i.needtoresetmy.password Technician's Assistant: What's...

On.my.i.pad.i.needtoresetmy.password

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

I.pad

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

I.amnotgetting.any.help.from.applethey.always.want.money.and.iDon.t.have.any.money.

Submitted: 3 months ago.Category: Computer
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Answered in 6 minutes by:
1/3/2018
Tech Support Specialist: John TF., Apple Consultant replied 3 months ago
John TF.
John TF., Apple Consultant
Category: Computer
Satisfied Customers: 3,469
Experience: 20+ Years in the computer industry
Verified

Hello! My name is***** will work diligently to provide accurate advice and information. Please give me a minute to read over your submission...

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Tech Support Specialist: John TF., Apple Consultant replied 3 months ago

To clarify, is this the password ***** your Apple ID that you need to reset?

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Customer reply replied 3 months ago
Yesbut. I. Don't. Have any. Money. Not. Even 20.00.dollars.
Tech Support Specialist: John TF., Apple Consultant replied 3 months ago

That's unfortunate. You submitted your question to a pay-for-support site, however. If I'm not credited for my assistance then I end up with no money either. :-(

If you can't afford to continue, let me know and I will direct your submission to customer service.

Thanks,
John

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Customer reply replied 3 months ago
John.i.can.now.give.you.some.money.from.my.visa.debit.card,carol
Customer reply replied 3 months ago
Apple.said.my.e.mail.address.and.password.was.declined.and.my.emailand.password.is.not.in.there.records.
Customer reply replied 3 months ago
Thank you carolporter.
Tech Support Specialist: John TF., Apple Consultant replied 3 months ago

Your Apple ID is normally your email address. You should be able to reset your password ***** a computer using the site: http://iforgot.apple.com/

enter your Apple ID and click Continue.

-Select Email authentication followed by Next.

Check your email and there should be a message from Apple with instructions on how to reset your password.

If you can’t use your email address, another option you have available is to reset your password ***** answering the security questions you created when you setup your account.

enter your Apple ID and click Continue.

-Select Answer security questions and click Continue.

-Set the birthday you used for the account and clicking Continue.

- Answer the security questions you picked when you set the account up.

If you answer these successfully, you should be able to reset your password ***** access your AppleID again.

* IF YOU FORGOT THE APPLE ID ITSELF: If you go to the above mentioned site you will see an option in the lower, middle of the page labeled “Forgot your Apple ID?”. If you click this, it will ask for some rather simple information that you should know as the owner of the account ( first name, last name, current email address plus the ability to enter additional email addresses if it has changed since you created the Apple ID).

Once you have the Apple ID and have reset the password, test out that it is working properly by signing into the Apple ID management site:

https://appleid.apple.com/ (under "Manage Your Apple account")

While signed in, it's a good idea to verify that all other details are current and correct.

Once you have the ID and password, restart your Apple device and sign in.

If you still have concerns, don’t negatively rate my answer, just reply back and let me know. I'll be happy to advise you further. When finished, please give a positive rating so I can be credited for my assistance. You are judging my personal service only (not this website, the price, or your issue) and high ratings assure I remain in good standing.

Thanks and good luck,

John

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John TF.
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Satisfied Customers: 3,469
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Experience: 20+ Years in the computer industry

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