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Trying to get into my yahoo mail, but it will stop when I…

Customer Question
Trying to get into...

Trying to get into my yahoo mail, but it will stop when I enter email , and when I put my password, it will say the internet has stopped working

Technician's Assistant: Are you logged into your Yahoo account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I done think so, i'm not a computer whiz

Submitted: 6 months ago.Category: Computer
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Answered in 5 minutes by:
1/3/2018
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 6 months ago
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,971
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

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Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 6 months ago

Is this happening on a computer?

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