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My computer is not working right, I can't get my email and…

Customer Question
My computer is not...

My computer is not working right, I can't get my email and the essages keep telling me the sbcglobal is not up to date

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

I cant seem to get back to Internet exployer and jus need the remote to get it all fixed. please.

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

I don't know

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Juat recently my i pad mini has kept being disabled are they connected?

Submitted: 7 months ago.Category: Computer
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Answered in 7 minutes by:
1/3/2018
Tech Support Specialist: Bryan, Computer Support Specialist replied 7 months ago
Bryan
Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Tech Support Specialist: Bryan, Computer Support Specialist replied 7 months ago

Can we go ahead with a secure remote session so that I can check these issues now?

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