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Less than a month ago I bought a HP laptop that included…

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Less than a month...

Less than a month ago I bought a HP laptop that included Microsoft 365. A the end of the year the application disappeared. What should I do to bring it back?

Technician's Assistant: What's the model and Operating System (OS) of your HP?

Windows 10

Technician's Assistant: What have you tried so far with your HP? Have you installed any updates recently?

I am not sure. I may have installed an update at the end of December.

Submitted: 6 months ago.Category: Computer
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Answered in 5 minutes by:
1/3/2018
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 6 months ago
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,963
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

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Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 6 months ago

Do you remember the email account linked with Microsoft Office?

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