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My new wife Marilyn has a Hotmail account and she is trying…

Customer Question
My new wife Marilyn...

My new wife Marilyn has a Hotmail account and she is trying to access it on my computer. I have an Outlook account via Fastmail (*****@******.***

Technician's Assistant: Are you logged into your Hotmail account on any other devices?

I'm typing, she is right here. No, that is what she is trying to do.

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Ok, mom's maiden name she says.(###) ###-#### She has a password ***** here for me

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Just for her to sit down at this laptop and be able to log in to her Hotmail emails.

Submitted: 7 months ago.Category: Computer
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1/3/2018
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 7 months ago
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 41,182
Experience: Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
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