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I forgot my password on my Samsung Galaxy Tab A. I think…

Customer Question
I forgot my password...

I forgot my password ***** my Samsung Galaxy Tab A

Technician's Assistant: When did you last change the password ***** passcode to your Galaxy Tab?

I think about 2 hours ago

Technician's Assistant: Is there a Gmail address linked to your device?

Customer:***@******.***

Technician's Assistant: Anything else you want the Android Expert to know before I connect you?

I just got the Samsung and am trying to get everything set up. Everything else seems to be working

Submitted: 1 month ago.Category: Computer
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Answered in 9 minutes by:
1/2/2018
Tech Support Specialist: Karthik, Computer Hardware Engineer replied 1 month ago
Karthik
Karthik, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 317
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Tech Support Specialist: Karthik, Computer Hardware Engineer replied 1 month ago

Before we proceed further, I would like to ask you few question about this problem. Could you please tell me whether you can access the gmail access? The reason why I am asking is we are going to perform hard reset on the tablet and set it up.

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Customer reply replied 1 month ago
Not getting connection to wifi
Tech Support Specialist: Karthik, Computer Hardware Engineer replied 1 month ago

Do you have any computer which is connected to the network? So that you can open the gmail account and check if you can access the account properly.

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Andy
Andy, Computer Consultant
Category: Computer
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