Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I have a \n Acer aspire one d257-1497 laptop with a Windows…

Customer Question
I have a...

I have a \n Acer aspire one d257-1497 laptop with a Windows 10 upgrade. is there a way to renew to my old computer (f key on start?)

Technician's Assistant: What have you tried so far with your Aspire? Have you installed any updates recently?

Yes

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Its been upgraded to windows 10

Submitted: 6 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 1 minute by:
1/2/2018
Tech Support Specialist: Jason Jones, Computer Expert replied 6 months ago
Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 19,255
Experience: Over 10 years of professional experience.
Verified

Hello,
I look forward to helping you today.

How may I be of assistance today?

I will be standing by, looking forward to your response.
Thank you,
Jason

Ask Your Own Computer Question
Customer reply replied 6 months ago
I have a \n Acer aspire one d257-1497 laptop with a Windows 10 upgrade. is there a way to renew to my old computer (f key on start?)
Tech Support Specialist: Jason Jones, Computer Expert replied 6 months ago

I am sorry to say, but I don't understand what it is that you are asking. May I ask for you to elaborate on what your question is?

Ask Your Own Computer Question
Customer reply replied 6 months ago
No thank you, ***** ***** System Restore
Tech Support Specialist: Jason Jones, Computer Expert replied 6 months ago

Oh okay. I will be standing by.

Ask Your Own Computer Question
Customer reply replied 6 months ago
I fixed my computer myself i NEVER ASKED FOR YOUR HELP!! wHY ARE YOU CHARGING ME!!
Tech Support Specialist: Jason Jones, Computer Expert replied 6 months ago

You came to this website asking for help seven days ago. That is when you were charged. I am sorry for the confusion.

I will send in your refund request.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I have old acer aspire one d257. my grandson dropped my
my grandson dropped my computer and it would not power up. My son took it and upgraded it from windows 7 start to windows pro 64 bit … read more
MikeW
MikeW
Owner/Operater Starlite Computers
Bachelor\u0027s Degree
103 satisfied customers
My cursor has disappeared from my lenovo laptop! how do I
my cursor has disappeared from my lenovo laptop! how do I reset my laptop without the cursor?? … read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
222 satisfied customers
i have problem installing and d ownloading acer game app.
i have problem installing and d ownloading acer game app. it keeps sayin unexpected error in installation. i av an acer vaspire d257-1497 series......os- windows 7… read more
TechExpert
TechExpert
Master\u0027s Degree
218 satisfied customers
I have aquired and Acer Asprie One D257-1497 which is a dual
I have aquired and Acer Asprie One D257-1497 which is a dual processor 32 bit intel N570 and the machine has 1 GB of Ram memory and aXXXXX My problem is that the machine seems to be very slow and unre… read more
ChrisC
ChrisC
PC Technician
Associate Degree
661 satisfied customers
my Aspire one D257-1497 was working fine and out of the blue
my Aspire one D257-1497 was working fine and out of the blue just shut off now the blue on light comes on but nothing happens on screen - what happened? Any suggestions? Bought this end of Dec. 2011 a… read more
Andy
Andy
Computer Consultant
MS Electrical Engineering
5,316 satisfied customers
I have a Acer Aspire One D257-13473 w1gig ram can I upgrade
I have a Acer Aspire One D257-13473 w1gig ram can I upgrade two 2g or more? all so can I use a Car Charger Adapter 4 Acer Aspire One D255-2331 Netbook?… read more
IT_Help
IT_Help
Network Administrator
Master's Degree
582 satisfied customers
Where can I purchase a spare acer aspire one d257-1497 6cell
Where can I purchase a spare acer aspire one d257-1497 6cell battery? 3cell only lasts four hours.… read more
JHANNELL
JHANNELL
Bachelor\u0027s Degree
7 satisfied customers
I just bought one of your netbooks and installed windows 7
I just bought one of your netbooks and installed windows 7 professional and now I can't get mt wirless on the the computer. I tried to set up a new connection and even called the cable company what sh… read more
Erik B.
Erik B.
Network Engineer
Associate Degree
4,134 satisfied customers
I purchased a acer notebook for my daughter i programmed it
I purchased a acer notebook for my daughter i programmed it and cant get the password XXXXX work somewhere i must of pused the a wrong letter can u please help me its for xmas… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
Hello I have purchased a acer aspire X3400 in august 2011,but
Hello I have purchased a acer aspire X3400 in august 2011,but was not going to fully use the computer until september whwen our home office was ready , I set up the computer and set up a password XXXX… read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
222 satisfied customers
I have an acer aspire one D257 with windows 7 starter, but
I have an acer aspire one D257 with windows 7 starter, but i think i should have bought a model with more windows memory. On my desktop computer I have Wundows Vista Home Premium. My acer wont read an… read more
Networke_Helper
Networke_Helper
Bachelor\u0027s Degree
13 satisfied customers
i have an aspire one 532h-28 with windows office home and student
i have an aspire one 532h-28 with windows office home and student the product key found on the bottom of the computer wont work i brought it brand new say 3yrs ago how do i get it to work is there mea… read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
222 satisfied customers
I have an Acer Aspire 5742-7120. The 10-key stopped working
I have an Acer Aspire 5742-7120. The 10-key stopped working altogether. I rebooted, but no change.… read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
222 satisfied customers
got a new acer aspire one D257series Iforgot my password...
got a new "acer aspire one D257series Iforgot my password... i see the hint but the password XXXXX not going in ....?… read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
222 satisfied customers
I own an Acer Aspire 5810T timeline, unfortunately I fell a
I own an Acer Aspire 5810T timeline, unfortunately I fell a couple of weeks ago whils carrying it in a case. Today I noticed that the battery casing is cracked, is it safe to continue using it, and is… read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
222 satisfied customers
I need to purchase or download recovery cds for an Acer Aspire
I need to purchase or download recovery cds for an Acer Aspire 5315 and Acer website says they no longer offer them for this model.… read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
222 satisfied customers
Dear Sirs I have an ACER Aspire 1 netbook that came preloaded
Dear Sirs: I have an ACER Aspire 1 netbook that came preloaded with Windows 7 Starter Edition. I wishto upgrade to Windows 7 Ultimate -I purchased the download disc and license, but was told by ACER t… read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
222 satisfied customers
I have bought 2 Acer computors in the last year,an Aspire one
I have bought 2 Acer computors in the last year,an Aspire one in may and a 5741 in November. I am asked by microsoft to enter my product key on both these computors which I have done time and time aga… read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
222 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x