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Why is my printer not working. Why is my printer not

Customer Question
Why is my printer...

Why is my printer not working

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

Why is my printer not working

Technician's Assistant: When did you last update the printer driver software?

Why is my7 printaer not working

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Yes I changed theprinter destination in settings

Submitted: 7 months ago.Category: Computer
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Answered in 5 minutes by:
1/2/2018
Tech Support Specialist: Jason Jones, Computer Expert replied 7 months ago
Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 19,476
Experience: Over 10 years of professional experience.
Verified

Hello,

I am the person that will be helping you today. Before we begin, please, understand that responding to my questions does not cost more. Also, me responding does not cost more.

May I ask how the printer is connected to your system? (usb, wifi, network, etc)

I look forward to your response.

Thank you,
Jason

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