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Lost thing that plugs into computer to operate wireless 2000…

Customer Question
Lost thing that plugs...

Lost thing that plugs into computer to operate wireless 2000 desktop?

Technician's Assistant: What's the brand/model and Operating System (OS) of your laptop?

HP Pavilion 15/ windows 10

Technician's Assistant: What have you tried so far with your Pavilion? Have you installed any updates recently?

Nothing, no updates recently, lost little thing plugs into laptop to make wireless desktop work?

Submitted: 7 months ago.Category: Computer
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Answered in 1 minute by:
1/2/2018
Tech Support Specialist: Chris L., Support Specialist replied 7 months ago
Chris L.
Chris L., Support Specialist
Category: Computer
Satisfied Customers: 5,821
Experience: Certified Computer expert with over 10 years experience.
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Hello my name is ***** ***** certified computer professional with over 10 years experience. I will be happy to help you. Do you mean you lost your wireless network adapter for wireless internet?

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Customer reply replied 7 months ago
no, lost the (dongle) that goes in USB plug on laptop so I can use wireless mouse and keypad
Tech Support Specialist: Chris L., Support Specialist replied 7 months ago

Sorry for the delay in reply I was offline when you replied. What is the make and model of the wireless mouse and keyboard?

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