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I forgot my apple password and need to reset it. Not sure.

Customer Question
I forgot my apple...

I forgot my apple password ***** need to reset it.

Technician's Assistant: When did you last change your password ***** Apple ID?

Not sure

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Yes, but it kept sending the code to my I-phone and I couldn't retrieve it.

Submitted: 6 months ago.Category: Computer
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Answered in 18 minutes by:
1/2/2018
Tech Support Specialist: Pete, Computer Engineer replied 6 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,364
Experience: CISCO certified, Microsoft proficient, computing expert.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Pete, Computer Engineer replied 6 months ago

To recover your Apple password, please go to:

https://iforgot.apple.com/password/verify/appleidSelect a different recovery option, then reply back here and let me know if that works?--------------------Your satisfaction is my priority; I hope I have earned 5 stars today!Kindly take a moment to rate my service 5 stars and press Submit at the top of your question page to finish; tips appreciated :)You can always reply back after rating me if you need any further assistance at all.Pete.--------------------
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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