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I am the owner of several gmail addressess. I am an

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Hello, I am the...

Hello, I am the owner of several gmail addressess. I am an Australian and I have recently moved to Papua New Guinea for 3 months. All my emails worked fine in Australia, but have now stopped working (with no chanage by me). I am getting error codes 0x800CC0F and 0x800CCC0F. I cannot access the individual accounts as the two step verification is an Australian number wich does not operate here in PNG. I cannot change the verification number, so I cannot access the accounts at all. I had planned to ALLOW ACCESS FOR LESS SECURE DEVICES but cannot do that.The emails I have under my control are:***@******.******@******.***These two are critical and I cannot access them from PNG. I keep getting errors (the server rejected my login), although nothing changed in moving to PNG. If you can change the two step verification number to +67574698568 then I can access the accounts.I run Windows Windows 7 Professional***** *****

Technician's Assistant: Are you logged into your Gmail account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Phone number, which is an Australian number, which does not work in PNG, hence I cannot access the accounts.

Technician's Assistant: The Email Technician will be able to walk you through that. Anything else you want the Email Expert to know before I connect you?

If I can change the 2 step number to the PNG number I have, i think that would solve the problem.

Submitted: 7 months ago.Category: Computer
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Answered in 5 hours by:
1/2/2018
Tech Support Specialist: Pete, Computer Engineer replied 7 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,614
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Pete, Computer Engineer replied 7 months ago

Hi John,

How do you access the gmail accounts?

Can you access them ok if you go to www.gmail.com ?

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